Jill and Jack have had an in-ground swimming pool installed in their back yard.About one week after the installation,the salesperson that facilitated the installation telephoned and asked if everything about the pool met with their expectations.The salesperson is

A) conducting a follow-up.
B) trying to get a repeat order.
C) prospecting.
D) overcoming objections.

In-Ground Swimming Pool

A permanent pool constructed in the ground, often made of concrete, fiberglass, or vinyl, offering leisure and recreation.

Follow-Up

Phase of production control in which employees and their supervisors spot problems in the production process and determine needed adjustments.

Installation

The process of setting up a piece of equipment or software to be ready for use.