Scales and checklists on which supervisors indicate the extent to which a worker is productive,follows correct procedures,and attends to customers' needs are designed primarily for the purpose of improving

A) unstructured interviews.
B) social leadership.
C) performance appraisal.
D) a directive style of management.

Question

Gabriella Costelloe · Accepted Answer

Final Answer : C, Explanation :  Scales and checklists used by supervisors are typically part of a broader performance appraisal process. The primary goal of this process is to evaluate and improve employee performance. By assessing factors such as productivity, adherence to procedures, and customer service, supervisors can identify areas where a worker may need additional training, support, or feedback to improve their performance. Ultimately, the aim of performance appraisal is to help employees develop their skills and abilities in ways that benefit both the individual and the organization as a whole.

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