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According to surveys, which of the following statements about how managers view sales ethics is true?
A) Sales goals force managers to act even more ethically than they ordinarily would
B) Some sales managers lower their ethical standards to meet job goals
C) Few managers feel that they face ethical problems in the workplace
D) Most managers are unaware of any unethical behavior in their industry
E) Most managers feel that they and their employees are operating as ethically as possible
Sales Ethics
Principles and standards governing the conduct of individuals or organizations engaged in sales, focusing on fairness, honesty, and responsibility.
Ethical Problems
Situations or dilemmas that involve conflicts between moral imperatives, often challenging individuals or businesses to choose actions that are morally right.
Sales Goals
Targets or objectives set by a sales team or individual salesperson, typically based on volume, revenue, or profitability metrics.
- Comprehend the critical role that ethical leadership and managerial measures play in encouraging ethical actions among members of a sales team.
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Learning Objectives
- Comprehend the critical role that ethical leadership and managerial measures play in encouraging ethical actions among members of a sales team.
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