Asked by
Eskander Kian Ben Aissa
on Oct 30, 2024Verified
What problem did FedEx solve for customers in its CVP?
A) the lack of easy,door-to-door,overnight delivery of packages
B) the lack of ways to obtain customer signatures for received goods
C) the lack of variety in shipping options
D) the lack of prepackaged envelopes
FedEx
An American multinational delivery services company known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location.
Customer Value Proposition (CVP)
An offering by a company that summarizes why a consumer should buy a product or use a service, highlighting the unique value it provides.
Overnight Delivery
A shipping service that guarantees delivery of a package or letter by the next day.
- Grasp the intricacies and significance of a robust Customer Value Proposition (CVP).
Verified Answer
RS
Learning Objectives
- Grasp the intricacies and significance of a robust Customer Value Proposition (CVP).