To develop empathy,design thinkers make use of what two primary tools?

A) testing and surveying
B) immersion and pattern recognition
C) research and needs assessment
D) interviewing and observation

Empathy

The ability to understand and share the feelings of another, crucial for effective communication and relationships.

Immersion

The act of deeply engaging or involving oneself in a particular activity, environment, or culture.

Pattern Recognition

The process of identifying links or connections between apparently unrelated things or events.