Asked by
Kryztynne Pamela Ducusin
on Oct 29, 2024Verified
_____ reminds customers and clients that they made a good choice in selecting a company with which to do business, or it reminds them of the good qualities of their purchase.
A) Resale
B) Revise
C) Reclaim
D) Rebuttal
Resale
The act of selling a product or good that one has purchased, to another buyer.
Rebuttal
A counterargument or contradiction against a previous argument, often used in debates or legal proceedings.
Revise
The process of reviewing and altering text or plans to improve clarity, quality, or efficiency.
- Identify strategies to enhance customer retention through resale and reassurance in adjustment messages.
Verified Answer
MS
Learning Objectives
- Identify strategies to enhance customer retention through resale and reassurance in adjustment messages.
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