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Alicia Ghant
on Dec 13, 2024

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Reference groups refer to

A) the relatively permanent, homogeneous divisions in a society that consists of people who share similar values, interests, and behaviors.
B) individuals who exert direct or indirect social influence over others.
C) people to whom an individual looks as a basis for self-appraisal or as a source of personal standards.
D) those buyers who, through the size of their purchases, affect where marketing dollars will be spent.
E) those with whom a person does not wish to be a member of or identified.

Reference Groups

Social groups that individuals look to as a basis for self-assessment or as a source of personal standards.

Self-Appraisal

A process by which an individual evaluates his or her own performance, strengths, and weaknesses.

Personal Standards

The individual beliefs and values that guide behavior and decision-making practices.

  • Comprehend the importance of social influence on consumer behavior.
  • Identify the influence of reference groups on the decisions of consumers.
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Isabela FloresDec 15, 2024
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