Asked by
Angie Ornelas
on Oct 22, 2024
Verified
A medical officer in a multispecialty hospital proactively finds customer service deficiencies and takes remedial measures in advance. This trait of the medical officer shows that he is a ___.
A) problem defender
B) problem avoider
C) problem claimer
D) problem seeker
E) problem solver
Problem Seeker
An individual or an approach focused on identifying issues before they become significant problems, enabling proactive solutions and improvements.
Customer Service Deficiencies
Refers to shortcomings in the service provided to customers, including delays, poor quality, or lack of courtesy.
Remedial Measures
Actions taken to correct or improve a situation, often implemented after identifying problems or weaknesses.
- Understand the behaviors exhibited by managers when faced with challenges, specifically identifying the roles of problem seekers, solvers, and avoiders.
Verified Answer
ND
Learning Objectives
- Understand the behaviors exhibited by managers when faced with challenges, specifically identifying the roles of problem seekers, solvers, and avoiders.