Asked by
Helen yoseph
on Dec 14, 2024
Verified
A medical assistant should answer all telephone calls using ____.
A) proper telephone etiquette
B) the patient's first name only
C) technical language
D) a standard telephone answering dialog
E) a flat, disinterested tone of voice
Telephone Etiquette
The customary code of polite behavior in society or among members of a particular profession or group when using the telephone.
- Acquire knowledge on proper phone conduct and communication methods in a medical office context.
Verified Answer
DW
Learning Objectives
- Acquire knowledge on proper phone conduct and communication methods in a medical office context.