Asked by
Jonathan Macaluso
on Oct 20, 2024
Verified
Which of the following is a way to improve a person's phone voice?
A) Talking in a monotone to maintain consistency in the conversation
B) Talking at a high pitch to ensure the listener can hear
C) Talking at a very slow speed during the conversations to ensure clarity
D) Talking as if one is having a face-to-face conversation
E) Talking very loudly to ensure the listener can hear
Phone Voice
The tone, pitch, and manner in which someone speaks when talking on the telephone, often adjusted to communicate effectively.
Face-to-Face Conversation
Direct communication between two or more people, where participants can see each other and respond in real-time.
Monotone
A continuous, unchanging sound or voice that lacks intonation or expressiveness.
- Recognize the correct application of telephone manners in business interactions.
- Acquire skills to enhance verbal communication and understand the significance of voice clarity.
Verified Answer
CI
Learning Objectives
- Recognize the correct application of telephone manners in business interactions.
- Acquire skills to enhance verbal communication and understand the significance of voice clarity.