Which of the following would be likely to distort messages and their meaning,preventing them from being understood completely?

A) shared or common goals between the sender and receiver
B) the elimination of distraction and confusion in the communication environment
C) the avoidance of symbolic communication
D) the congruence or incongruence between multiple transmission channels
E) All of the above would be likely to distort messages and their meaning.

Question

Celdon Manning · Accepted Answer

Final Answer : D, Explanation :  The congruence or incongruence between multiple transmission channels can cause distortion in communication as different channels may provide different information or mixed messages. Shared goals, elimination of distractions, avoidance of symbolic communication can all improve message clarity and understanding. Therefore, option D is the best choice as it describes a factor that can potentially distort communication.

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