Asked by

Ophelia Klein
on Dec 05, 2024

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Which of the following statements are false?
i. Professional entities provide standardised service.
ii. Professional entities provide customised service.
iii. Mass service entities provide standardised service.
iv. Mass service entities provide customised service.

A) i and iv
B) ii and iv
C) iii and iv
D) i and ii

Professional Entities

Organizational structures officially recognized for providing professional services by licensed professionals, such as lawyers, accountants, or architects.

Mass Service

Mass service involves delivering standardized services to a large number of customers, typically employing efficient processes and technology to achieve economies of scale.

Customised Service

Tailored services designed to meet the specific needs and preferences of individual customers or clients.

  • Understand the characteristics and classification of service entities.
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Gavin MillerDec 11, 2024
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