Asked by
Ophelia Klein
on Dec 05, 2024Verified
Which of the following statements are false?
i. Professional entities provide standardised service.
ii. Professional entities provide customised service.
iii. Mass service entities provide standardised service.
iv. Mass service entities provide customised service.
A) i and iv
B) ii and iv
C) iii and iv
D) i and ii
Professional Entities
Organizational structures officially recognized for providing professional services by licensed professionals, such as lawyers, accountants, or architects.
Mass Service
Mass service involves delivering standardized services to a large number of customers, typically employing efficient processes and technology to achieve economies of scale.
Customised Service
Tailored services designed to meet the specific needs and preferences of individual customers or clients.
- Understand the characteristics and classification of service entities.
Verified Answer
GM
Learning Objectives
- Understand the characteristics and classification of service entities.