Asked by
Shannon Carden-Holdstock
on Nov 29, 2024
Verified
Which of the following is the best advice to follow when receiving telephone calls for others?
A) Identify your colleague's whereabouts if you are answering his or her phone.
B) Guarantee the caller that your colleague will return the call within a few hours.
C) Verify telephone numbers and spelling of names when taking messages.
D) Find your coworker immediately and report that he or she has an incoming call.
Colleague's Whereabouts
The current location or general situation of a co-worker, often sought for communication or collaboration purposes.
Telephone Calls
A form of real-time voice communication between two or more people using telephones, over a distance.
- Develop proficiency in communicating professionally while taking calls and organizing messages for another party.
Verified Answer
BN
Learning Objectives
- Develop proficiency in communicating professionally while taking calls and organizing messages for another party.