Asked by
James Casey
on Dec 15, 2024Verified
Which of the following actions should the medical assistant take when communicating with a mentally or emotionally disturbed patient?
A) Remain calm if the patient becomes agitated or confused
B) Avoid asking the patient to repeat what he said
C) Speak in a loud voice
D) Use a quiet voice in a secluded area
E) Mirror the patient's reactions to show that you understand
Mentally Disturbed
A term indicating that an individual may be experiencing disruptions in their mental health that affect their thinking, behavior, and emotions.
Emotionally Disturbed
Refers to individuals with significant emotional or behavioral disorders affecting their ability to learn.
Agitated
A state of nervousness or unrest, often characterized by increased movement or verbal activity.
- Employ effective communication techniques with mentally or emotionally disturbed patients.
Verified Answer
JM
Learning Objectives
- Employ effective communication techniques with mentally or emotionally disturbed patients.