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Ankit Karody
on Nov 28, 2024

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When verbal and nonverbal messages conflict, listeners tend to believe the verbal message.

Verbal Message

Information conveyed through spoken words, as opposed to written or nonverbal means, in face-to-face or digital communication.

Nonverbal Messages

Communication conveyed through body language, facial expressions, and other physical gestures instead of verbal language.

  • Acknowledge the contribution of nonverbal behavior in understanding information conveyed.
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RL
Rebecca LedbetterNov 30, 2024
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