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Dustin Miller
on Nov 29, 2024

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When negotiators begin to act based on emotions rather than on cognitions, they are less likely to resolve a conflict.

Cognitions

The mental processes involved in gaining knowledge and comprehension, including thinking, knowing, remembering, judging, and problem-solving.

  • Comprehend the role of emotions and power dynamics in conflict management and resolution.
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Chellease ClineDec 01, 2024
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