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When a focal person perceives incompatible messages and pressures from role senders,role conflict occurs.This is a type of interpersonal conflict.
Role Conflict
A situation in which an individual faces competing expectations from different roles they assume in their life or career.
Interpersonal Conflict
A situation in which two or more people disagree, often emotionally, over issues of mutual concern.
Role Senders
Individuals or entities that communicate expectations and responsibilities to others, influencing behaviors and shaping roles within an organization.
- Distinguish between interpersonal conflict and role conflict within organizations.
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Learning Objectives
- Distinguish between interpersonal conflict and role conflict within organizations.
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