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michael jacobo
on Nov 11, 2024

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_____ unemployment is experienced by a customer service representative who is laid off from a job because new technology reduces the need for people to handle customer service inquiries.

A) Seasonal
B) Cyclical
C) Voluntary
D) Structural
E) Frictional

Structural Unemployment

Unemployment caused by a mismatch between the skills of job-seekers and the needs of employers, often due to technological changes or shifts in the economy.

Customer Service

Customer Service is the assistance and advice provided by a company to those people who buy or use its products or services.

New Technology

Innovations in science, engineering, or other areas that often lead to improvements in productivity, efficiency, or quality.

  • Discern the variations among unemployment categories.
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Miguel TrujilloNov 13, 2024
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