Asked by
Kanchan Sitaula
on Nov 09, 2024Verified
There are six common mistakes that prevent a salesperson from making a successful sales call. Which of the following is NOT one of those mistakes?
A) Asking too many questions; making the prospect do too much talking.
B) Over controlling the call; asking too many closed-end questions.
C) Not responding to customer needs with benefits.
D) Not recognizing needs; giving benefits prematurely.
E) Making weak closing statements; not recognizing when or how to close.
Weak Closing Statements
Inadequate or ineffective statements made at the end of a presentation or sales pitch, failing to strongly persuade or encourage a decision.
Successful Sales Call
A sales interaction that achieves its intended outcomes, such as progressing a sale, creating a positive relationship, or closing a deal.
Closed-end Questions
Questions designed to elicit a short, specific response, often limited to "yes" or "no", facilitating more controlled responses in a conversation.
- Recognize frequent errors made during sales calls and methods to prevent them.
Verified Answer
CB
Learning Objectives
- Recognize frequent errors made during sales calls and methods to prevent them.