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Performance measures, including shareholder value, residual value and cash flow are related to:
A) financial perspective.
B) customer perspective.
C) internal business processes.
D) learning and growth.
Shareholder Value
Shareholder Value is the value delivered to shareholders of a corporation due to the company's ability to increase sales, earnings, and free cash flow, ultimately leading to higher dividends and stock price.
Residual Value
The projected amount an asset is expected to yield when sold at the conclusion of its usable lifespan.
Financial Perspective
A viewpoint focused on analyzing monetary aspects, including profits, expenses, and financial health of a business or investment.
- Gain an understanding of the indicators linked to multiple facets of business operations, such as financial outcomes, customer engagement, internal organizational processes, and educational and developmental progress.
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Learning Objectives
- Gain an understanding of the indicators linked to multiple facets of business operations, such as financial outcomes, customer engagement, internal organizational processes, and educational and developmental progress.
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