Asked by

ziyanda madikane
on Dec 14, 2024

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One of the reasons for the continued success of Zappos.com is its ability to provide ________ in the form of chat rooms and carefully designed search tools.

A) chatbots
B) choice assistance
C) sales promotions
D) adaptive selling
E) bot referral

Choice Assistance

The provision of guidance or tools to help consumers make purchase decisions more efficiently.

Chat Rooms

Digital spaces on the internet where users can communicate with each other in real-time via text.

Search Tools

Digital applications or platforms used to find information on the internet or within a specific database or system.

  • Recognize and elucidate the advantages of customization in digital settings.
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Vishal PrasadDec 21, 2024
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