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chritaja shelton
on Dec 05, 2024

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If a client questions your ability to understand and help him or her, you should say something that will put the client on the defensive and divert the attention from you.

Defensive

A state of being protective against criticism, challenge, or threat.

  • Recognize and apply appropriate communication and interpersonal skills within a professional setting.
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RH
Rasool HajihashemiDec 06, 2024
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