Danielle will be offering a tool-sharpening service at her garden and landscaping store on the first Tuesday of every month.She believes that this fulfills a customer need and that customers will help spread the word about her location and services.On which BMC component is Danielle focusing?

A) value creation
B) customer relationships
C) market segmentation
D) key activities

Tool-Sharpening

A metaphorical expression referring to the process of refining or improving one's skills, abilities, or resources to enhance performance or efficiency.

Garden And Landscaping Store

A retail establishment that sells plants, garden supplies, tools, and landscaping materials to consumers.

Customer Relationships

The ongoing interactions between a business and its customers, aimed at enhancing customer satisfaction and loyalty.