Chang,a manager at a home appliances store,plans schedules and sets targets for his subordinates to ensure that they effectively achieve all the organizational goals.He also plans the recruitment of additional staff for delivery and customer service to improve the overall shopping experience.Chang is involved in _____ planning.

A) contingency
B) strategic
C) operational
D) exigency

Question

swagata bastia · Accepted Answer

Final Answer : C, Explanation :  Chang is involved in operational planning, which focuses on short-term actions and schedules for managing day-to-day tasks in an organization, such as setting targets for subordinates and planning the recruitment of additional staff for specific operational needs like delivery and customer service.

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