A McDonald's manager in the US made headlines in 2013 when she put on a job ad for cashiers that a college degree was required.This is an example of

A) a self-fulfilling prophecy.
B) massification.
C) credential inflation.
D) McDonaldization.

Credential Inflation

The increasing demand for higher educational qualifications for jobs that previously required lower levels of education, contributing to the devaluation of basic educational achievements.

Massification

The process of making services, particularly higher education, accessible to the mass population, leading to increased enrollment and diversity in institutions previously limited to elite groups.

McDonaldization

A term used to describe the spread of bureaucratization and the adoption of fast-food restaurants' principles, such as efficiency, calculability, predictability, and control through non-human technologies, to all spheres of society.