A) Work-life conflict increases job and life satisfaction.
B) Organizations that have programs to assist employees in achieving work-life balance accept that these programs will reduce productivity while increasing retention.
C) Recent surveys show that Americans rarely work overtime.
D) Work-life conflict occurs when the demands of work and family negatively impact each other.
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Essay
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View Answer
Essay
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Multiple Choice
A) inability to reconcile the demands of one's work and home life.
B) facing contradictory demands at work.
C) having insufficient time and resources to complete a job.
D) vagueness in relation to what job responsibilities are.
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Multiple Choice
A) demands to perform interactions and internal calculations that exceed the supply or capacity of time available for processing.
B) states of consciousness in which a person is totally absorbed in an activity.
C) events on the job which cause different people to feel different emotions.
D) events or contexts that cause a stress reaction by elevating levels of adrenaline and forcing a physical or mental response.
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Multiple Choice
A) pretending to experience emotions not really felt.
B) exhibiting physical signs that reflect emotions not felt.
C) displaying emotions in alignment with your emotions.
D) a mismatch of emotions.
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Multiple Choice
A) exhaustion phase
B) alarm phase
C) resistance phase
D) stressor phase
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Multiple Choice
A) role conflict.
B) information overload.
C) role ambiguity.
D) role overload.
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Multiple Choice
A) burnout.
B) rumination.
C) anticipation.
D) a role stressor.
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Essay
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Multiple Choice
A) stress
B) fear
C) surprise
D) joy
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Multiple Choice
A) Eating light meals in the middle of the day may slow down the body because there is insufficient food energy available to stimulate the brain to react to stress.
B) Greasy foods make a person feel tired because digestion of the fats in such foods diverts blood from the brain.
C) The dopamine in fish produces a feeling of sleepiness.
D) Eating fish for lunch tends to reduce reaction times.
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Multiple Choice
A) miner
B) inner city high school teacher
C) police officer
D) enlisted military personnel
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Multiple Choice
A) Higher turnover
B) Higher performance.
C) Higher absenteeism.
D) Higher commitment.
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Multiple Choice
A) role conflict.
B) role ambiguity.
C) role overload.
D) information overload.
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True/False
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True/False
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Short Answer
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True/False
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Multiple Choice
A) opportunities for a large number of breaks.
B) the employee little opportunity to comment on the task at hand.
C) high pay.
D) opportunities to use skills possessed by the employee.
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