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ICE is a non-profit organization that runs awareness campaigns and research programs that provide data to initiate the process of legislative changes on various aspects of the environment like forest cover, nuclear fuel, endangered species and others. The ICE operates through networks of grass-root level researchers who are grouped into flexible project teams whose roles and duties change with each new project. The ICE believes its employees to be like family and an informal environment pervades its functioning without any compromises being made in the efficiency. Recently, the project manager of the rainwater harvesting pilot project in the suburbs has been informed of two delays in the project. When the third extension request came to him, he looked into the matter by speaking individually with the five team members. Which of the following complaints by the team members, if true, would indicate the presence of social loafing in the team?


A) A team member complained that the residents of the suburb in which they were working were uncooperative and did not accept their most cordial requests for helping in data collection.
B) Nancy, one of the new team members, reported that she felt the team was not cohesive enough.
C) Two of the most experienced employees on the team reported having to shoulder a disproportionate amount of the current workload and asked for an internal transfer.
D) The scarcity of funds was one of the major concerns that all the team members mentioned.
E) The team members were dissatisfied with the compensation package as they felt they were putting in a lot of work and being paid relatively less.

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________ refers to the degree to which members are attracted to each other and motivated to stay in the group.


A) Assertiveness
B) Social dominance
C) Authoritativeness
D) Cohesiveness
E) Diversity

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D

________ is defined as the extent to which members of a group are similar to, or different from, one another.


A) Homogeneity
B) Diversity
C) Conformity
D) Civility
E) Universality

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Important groups to which individuals belong or hope to belong are called nominal groups.

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When the group energy is focused on the task at hand and the group is fully functional, it is said to be in the stage of ________.


A) storming
B) norming
C) inertia
D) forming
E) performing

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In discussing a given set of alternatives and arriving at a solution, group members tend to exaggerate the initial positions they hold. This phenomenon is called ________.


A) social desirability bias
B) groupshift
C) halo effect
D) social loafing
E) in-group favoritism

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Which of the following is a contributing factor with regard to social loafing?


A) difficult task assignments
B) high collective efficacy
C) severe time constraints
D) dispersion of responsibility
E) heavy workload

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Individual decisions are more time consuming than group decisions.

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The first phase of group development for temporary groups involves ________.


A) the phase of inertia before transition
B) the determination of the group's direction
C) the transition to plan the major changes
D) a period of accelerated activity
E) the adoption of new perspectives

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________ refers to the adjustment of one's behavior to align with the norms of the group.


A) Deviance
B) Conflict
C) Divergence
D) Conformity
E) Appearance

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A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion is the ________ technique.


A) reference groups
B) nominal groups
C) brainstorming
D) interacting groups
E) in-group

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Discuss the impact of brainstorming on the possibility of groupthink.

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Groupthink is related to norms. It represents a phenomena that occurs when the norm for consensus overrides the realistic appraisal of alternative courses and the full expression of deviant, minority, or unpopular views. Brainstorming can overcome the pressures for conformity that dampen creativity by encouraging any and all alternatives while withholding criticism. The norm for consensus is the cause of groupthink, while brainstorming is focused on unhampered generation of ideas. Thus, brainstorming as a technique for group decision making reduces the possibility of groupthink.

When ________, the result is role conflict.


A) compliance with one role aids our performance in another role
B) compliance with the group is an attempt to understand who we are and how we fit into the world
C) compliance with the group is marked by a tendency to notice and emphasize those aspects of the group that are distinctive
D) compliance with one role requirement may make it difficult to comply with another
E) compliance with the group is strengthened by members who have similar values and characteristics

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Which of the following statements is true with regard to the punctuated-equilibrium model of group development?


A) It applies to all permanent work groups.
B) It follows the five stages of forming, storming, norming, performing, and adjourning.
C) It does not consider the changes in patterns of group activities in response to deadlines and time constraints.
D) It involves the two strategies of groupthink and groupshift to break out of the phases of inertia.
E) It characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes.

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Group decisions are generally less accurate than the judgments of the most accurate individual in the group.

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Bonnie Patterson is a manager for seven years at Wayne and Watson, a legal consultancy firm. A good part of her work day involves holding meetings and she likes to get work on a time-bound schedule. For this reason, members of her team receive the agenda at the beginning of the meeting, followed by some time to contemplate over the issue at hand individually. Subsequently, the team members present their ideas one after the another, the group discusses them together, and lastly, a ranking is done to choose the most favored idea. This represents the ________ approach of group decision making.


A) interacting
B) reference group
C) brainstorming
D) nominal group
E) groupthink

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When ________ is of importance in decision making, group decisions are preferred to individual decisions.


A) acceptance of solution
B) speed
C) efficiency
D) clear responsibility
E) legitimacy

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Which of the following is an example of performance norms?


A) dress codes
B) rules in informal groups
C) assignment of difficult jobs, pay, and equipment
D) distribution of pay
E) the manner in which a job must be done

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Describe the punctuated-equilibrium model.

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Temporary groups with deadlines do not s...

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Michael is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Michael would like the promotion, but realizes that it would force him to miss some church activities. In this situation, Michael is most likely to experience ________.


A) role conflict
B) social loafing
C) groupthink
D) role fuzziness
E) groupshift

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