A) A team member complained that the residents of the suburb in which they were working were uncooperative and did not accept their most cordial requests for helping in data collection.
B) Nancy, one of the new team members, reported that she felt the team was not cohesive enough.
C) Two of the most experienced employees on the team reported having to shoulder a disproportionate amount of the current workload and asked for an internal transfer.
D) The scarcity of funds was one of the major concerns that all the team members mentioned.
E) The team members were dissatisfied with the compensation package as they felt they were putting in a lot of work and being paid relatively less.
Correct Answer
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Multiple Choice
A) Assertiveness
B) Social dominance
C) Authoritativeness
D) Cohesiveness
E) Diversity
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Multiple Choice
A) Homogeneity
B) Diversity
C) Conformity
D) Civility
E) Universality
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True/False
Correct Answer
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Multiple Choice
A) storming
B) norming
C) inertia
D) forming
E) performing
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Multiple Choice
A) social desirability bias
B) groupshift
C) halo effect
D) social loafing
E) in-group favoritism
Correct Answer
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Multiple Choice
A) difficult task assignments
B) high collective efficacy
C) severe time constraints
D) dispersion of responsibility
E) heavy workload
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True/False
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Multiple Choice
A) the phase of inertia before transition
B) the determination of the group's direction
C) the transition to plan the major changes
D) a period of accelerated activity
E) the adoption of new perspectives
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Multiple Choice
A) Deviance
B) Conflict
C) Divergence
D) Conformity
E) Appearance
Correct Answer
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Multiple Choice
A) reference groups
B) nominal groups
C) brainstorming
D) interacting groups
E) in-group
Correct Answer
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Essay
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Multiple Choice
A) compliance with one role aids our performance in another role
B) compliance with the group is an attempt to understand who we are and how we fit into the world
C) compliance with the group is marked by a tendency to notice and emphasize those aspects of the group that are distinctive
D) compliance with one role requirement may make it difficult to comply with another
E) compliance with the group is strengthened by members who have similar values and characteristics
Correct Answer
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Multiple Choice
A) It applies to all permanent work groups.
B) It follows the five stages of forming, storming, norming, performing, and adjourning.
C) It does not consider the changes in patterns of group activities in response to deadlines and time constraints.
D) It involves the two strategies of groupthink and groupshift to break out of the phases of inertia.
E) It characterizes groups as exhibiting long periods of inertia interspersed with brief revolutionary changes.
Correct Answer
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True/False
Correct Answer
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Multiple Choice
A) interacting
B) reference group
C) brainstorming
D) nominal group
E) groupthink
Correct Answer
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Multiple Choice
A) acceptance of solution
B) speed
C) efficiency
D) clear responsibility
E) legitimacy
Correct Answer
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Multiple Choice
A) dress codes
B) rules in informal groups
C) assignment of difficult jobs, pay, and equipment
D) distribution of pay
E) the manner in which a job must be done
Correct Answer
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Essay
Correct Answer
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View Answer
Multiple Choice
A) role conflict
B) social loafing
C) groupthink
D) role fuzziness
E) groupshift
Correct Answer
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