Question 1

Bella is known to favor some of her employees over others. For those she dislikes, she sets impossible performance goals so that they cannot possibly succeed, and their motivation suffers. This is an example of:

Accepted Answer

A)   positive reinforcement.
B)   negative reinforcement.
C)   punishment.
D)   extinction.
E)   motivation.

Question 2

The expectancy theory suggests that managers should make performance instrumental toward positive outcomes.

Accepted Answer

A) True 
 B)False

Question 3

Briefly describe Edward Thorndike's law of effect.

Accepted Answer

The answer of Briefly describe Edward Thorndike's law of effect....

Question 4

In the context of Herzberg's two-factor theory, characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied are referred to as:

Accepted Answer

A)   hygiene factors.
B)   motivators.
C)   outcomes.
D)   expectancies.
E)   positive reinforcers.

Question 5

_____ is intended to alleviate boredom by giving people different things to do at different times.

Accepted Answer

A)   Job rotation
B)   Job enlargement
C)   Social loafing
D)   Job feedback
E)   Free riding

Question 6

People are more interested in pursuing goals that conflict with their personal values.

Accepted Answer

A) True 
 B)False

Question 7

A difference between Maslow's need hierarchy and Alderfer's ERG Theory is that:

Accepted Answer

A)   ERG theory states that various needs operate simultaneously.
B)   Maslow's hierarchy has more scientific validity.
C)   Maslow's hierarchy states that once a need is satisfied, it acts as a powerful motivator.
D)   ERG theory focuses on five levels of need.
E)   ERG theory reminds managers of the types of reinforcers that can be used to motivate people.

Question 8

Esteban's job responsibilities have recently been changed as part of a decentralization effort taking place at his office. He has been given the authority to decide when a file's status is to be altered, rather than only altering files at his supervisor's discretion. This is an example of:

Accepted Answer

A)   job enrichment.
B)   task identity.
C)   task significance.
D)   negative reinforcement.
E)   procedural justice.

Question 9

Describe the characteristics of goals that most effectively motivate people.

Accepted Answer

The characteristics of goals that most e...

Question 10

Which of the following best describes constitutionalism?

Accepted Answer

A)   The rights of personal privacy, dissent, and due process
B)   A work role that minimizes infringement on personal leisure and family needs
C)   A social environment that fosters personal identity
D)   The desire to have experiences that enable people to contribute toward the development of the society
E)   The desire for experiences that contribute to personal and psychological development

Question 11

Compare and contrast Maslow's need hierarchy and Alderfer's ERG theory.

Accepted Answer

The answer of Compare and contrast Maslow's need hierarchy and...

Question 12

Valence is best defined as:

Accepted Answer

A)   the perceived likelihood that performance will be followed by a particular outcome.
B)   the value that expected outcomes hold for the person contemplating them.
C)   any consequence resulting from performance.
D)   the perceived likelihood that employees' efforts will enable them to attain their performance goals.
E)   the likelihood that a person would repeat an action after receiving positive reinforcement.

Question 13

The rewards given to a person by the boss, the company, or some other person are known as:

Accepted Answer

A)   halo effect.
B)   personalized power.
C)   extrinsic reward.
D)   hygiene factor.
E)   procedural justice.

Question 14

Stretch goals can shift people away from mediocrity.

Accepted Answer

A) True 
 B)False

Question 15

For motivation to be high, total valence of all outcomes must be low.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following levels of need includes the need for recognition and respect from others?

Accepted Answer

A)   Physiological
B)   Self-actualization
C)   Safety
D)   Ego
E)   Social

Question 17

Growth need strength is best defined as:

Accepted Answer

A)   the desire people have to influence or control other people.
B)   the degree to which people desire to have experiences that enable them to contribute toward the development of the society.
C)   the degree to which people desire for experiences that contribute to personal and psychological development.
D)   the intensity of peoples' desire to retire from their jobs.
E)   the desire that people have for extrinsic rewards.

Question 18

According to equity theory, employees compare their outcomes and inputs to others' outcomes and inputs.

Accepted Answer

A) True 
 B)False

Question 19

Providing work-related goals is an extremely effective way to stimulate motivation.

Accepted Answer

A) True 
 B)False

Question 20

For goals to be motivating, they must be:

Accepted Answer

A)   unattainable.
B)   subjective.
C)   easy to achieve.
D)   quantifiable.
E)   open-ended.

Exam 11: Motivating People

Providing work-related goals is an extremely effective way to stimulate motivation.

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Growth need strength is best defined as:

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People are more interested in pursuing goals that conflict with their personal values.

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Describe the characteristics of goals that most effectively motivate people.

Correct AnswerAnswered by ExamLex AIThe characteristics of goals that most e...View AnswerShow Answer

In the context of Herzberg's two-factor theory, characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied are referred to as:

Correct AnswerverifiedShow Answer

For goals to be motivating, they must be:

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A difference between Maslow's need hierarchy and Alderfer's ERG Theory is that:

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For motivation to be high, total valence of all outcomes must be low.

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Which of the following best describes constitutionalism?

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Esteban's job responsibilities have recently been changed as part of a decentralization effort taking place at his office. He has been given the authority to decide when a file's status is to be altered, rather than only altering files at his supervisor's discretion. This is an example of:

Correct AnswerverifiedShow Answer

Valence is best defined as:

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The rewards given to a person by the boss, the company, or some other person are known as:

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_____ is intended to alleviate boredom by giving people different things to do at different times.

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Which of the following levels of need includes the need for recognition and respect from others?

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Compare and contrast Maslow's need hierarchy and Alderfer's ERG theory.

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Stretch goals can shift people away from mediocrity.

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According to equity theory, employees compare their outcomes and inputs to others' outcomes and inputs.

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Bella is known to favor some of her employees over others. For those she dislikes, she sets impossible performance goals so that they cannot possibly succeed, and their motivation suffers. This is an example of:

Correct AnswerverifiedShow Answer

The expectancy theory suggests that managers should make performance instrumental toward positive outcomes.

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Briefly describe Edward Thorndike's law of effect.

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The characteristics of goals that most e...
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