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It hasn't rained in several days; therefore it is unlikely to rain today.This is an example of the ________.


A) self-serving bias
B) availability bias
C) representation bias
D) randomness bias

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What is the psychological orientation of a decision maker who makes a "maximin" choice?


A) optimist
B) realist
C) pessimist
D) idealist

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What can a manager do to make effective decisions in today's fast-moving world?

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The following are a few guidelines that ...

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Belinda wants to introduce a new model to the product line.Three models are being developed.Belinda can choose only one.She has decided to focus on target market size,production costs,and net profits.These are Belinda's ________.


A) alternatives
B) criterion weights
C) decision criteria
D) problems

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What is intuitive decision-making? How does intuition affect the process of making a decision?

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Intuitive decision making is the process...

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An effective decision-making process ________.


A) focuses on matters of importance
B) focuses on consistency more than logic
C) avoids subjective and intuitive thinking
D) is complex but reliable

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Discuss structured problems,programmed decisions,unstructured problems,and nonprogrammed decisions.

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Some problems are straightforward.The de...

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Abby listened to the weather report this morning before work.As a result,she drove her car and carried an umbrella instead of riding her motorcycle to work.Whether she realizes it or not,Abby ________.


A) analyzed criteria
B) implemented a decision
C) assigned weights to criteria
D) evaluated a decision

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When decision makers seek out information that reaffirms their past choices and discount information that contradicts past judgments,they are exhibiting the ________.


A) hindsight bias
B) availability bias
C) representation bias
D) confirmation bias

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Design thinking suggests that managers should look at problem identification collaboratively and integratively with the goal of ________.


A) unveiling a rational approach to address the situation
B) analyzing the situation with deductive reasoning
C) developing solutions which somehow seem inevitable
D) gaining a deep understanding of the situation

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After identifying a problem,the next step in the decision-making process is ________.


A) identifying decision criteria
B) allocating weights to decision criteria
C) analyzing alternatives
D) developing alternatives

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A few decades ago,Walmart opened stores in Germany.After a few years,it closed all of them.The shopping habits of Europeans differed so much from that of Americans that the stores could not become profitable.What was Walmart's mistake?


A) It did not understand cultural differences.
B) It did not create standards for good decision making.
C) It did not know when it was time to call it quits.
D) It did not use an effective decision-making process.

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One assumption of rational decision making is that the decision maker is not aware of all possible alternatives and consequences.

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Bryan must select a new supplier for lighting fixtures for his company's mobile homes.He has decided quality is more important than price but price is more important than lead times.Bryan will use these priorities to ________.


A) analyze alternatives
B) set his decision criteria
C) allocate weights to the criteria
D) develop alternatives

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Unstructured problems ________.


A) refer to the usual problems faced by organizations
B) are generally solved using procedures,rules,and policies
C) are accompanied by ambiguous or incomplete information
D) do not require the decision maker to go through an involved decision process

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It is assumed that a rational decision maker ________.


A) faces unclear and ambiguous problems
B) is unlimited by his or her ability to process information
C) is unaware of all the possible alternatives and consequences
D) is fully objective and logical

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It is time for Jane to order aluminum tubing again.She typically orders from one of three vendors.She knows the price,delivery time,and quality of each vendor.In this situation,Jane has ________.


A) certainty
B) uncertainty
C) risk
D) structure

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Garrett looked at the list of orders for the coming week and made out the production schedule.He has done this so many times he could do it in his sleep.This situation represents ________.


A) a structured problem
B) an unstructured problem
C) a linear problem
D) a programmed problem

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To make effective decisions in today's fast-moving world,managers need to ________.


A) build organizations that shun complexity
B) know when it is time to call it quits
C) ignore cultural differences
D) build organizations that rely on their past successes

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Structured problems align well with which type of decisions?


A) programmed
B) analogous
C) organic
D) nonlinear

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