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The norming stage of the team life cycle is characterized by a period of high emotionality, the identification of team boundaries and team roles, and the ability to handle membership disagreements in creative ways.

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Which input factor to group process concerns providing support in the form of information, material resources, technology, spatial arrangements, organization structures, and rewards?


A) organizational setting
B) nature of the tasks
C) team size
D) membership characteristics
E) group norms

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All of the following statements accurately describe problems that are typically associated with meetings except


A) the meeting is too long.
B) the discussion lacks candour; people are unwilling to tell the truth.
C) the right information isn't available, so decisions get postponed.
D) things never get better.
E) people gain understanding of issues and one another.

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Which of the following best describes a norm?


A) It is a behaviour, rule, or standard expected to be followed by team members.
B) It is the degree to which members are attracted to and motivated to remain part of a team.
C) It is the tendency of individual team members to engage in self-serving behaviours.
D) It is the way team members of any team actually work together as they transform inputs into output.
E) It is the differences in values, personalities, experiences, demographics, and cultures among the membership.

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In the context of virtual teams, selecting team members high in initiative often leads to a lack of coordination among the members.

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A ___ seems to work best on complex tasks that require intense interaction and information sharing.


A) decentralized communication network
B) centralized communication network
C) neutral communication network
D) restricted communication network
E) standard communication network

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What is a virtual team? What are the potential advantages of a virtual team?

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A virtual team is one whose members work...

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The benefits of team performance can happen even if team members make no positive team contributions.

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___ engages group members in an open, spontaneous discussion of problems and ideas.


A) Groupthink
B) Brainstorming
C) Centralized communication
D) Restricted communication
E) Maintenance activity

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At the headquarters of Meltdown Inc., a temporary team consisting of members from its technical department and marketing department is put together to develop a promotional plan for its new robot, "Nancy." This team is given a time limit of fifteen days to complete the task. This team is an example of a(n) ___.


A) committee
B) project team
C) informal group
D) interest group
E) distributed team

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A very important ___ is the ability to help a team choose the best decision method for the task at hand.


A) team member skill
B) team leadership skill
C) team building skill
D) groupthink skill
E) group cohesion skill

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In which of the following situations is groupthink most likely to occur?


A) when members indulge in criticism of their own work
B) when members thoroughly consider alternatives
C) when members accept consensus prematurely
D) when members are skeptical of inherent group morality
E) when members communicate personal concerns to the whole team

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When all the members of a team agree to a decision, it is referred to as the ___ way of decision making.


A) decision by lack of response
B) decision by authority rule
C) decision by minority rule
D) decision by consensus
E) decision by unanimity

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A very important team leadership skill is the ability to help a team choose the best decision method for the task at hand.

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An effective team is defined as one that achieves and maintains high levels of task performance, achieves and maintains member satisfaction, and remains viable for the future.

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The main difference between homogeneous and heterogeneous teams is that


A) the risk of occurrence of groupthink is more in the latter.
B) the latter has members who are quite dissimilar to one another.
C) members of the latter work together through computer-based interactions.
D) the latter achieves high levels of task performance and future viability.
E) only the latter has a task-driven, results-oriented structure.

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Define team contribution and how it may be useful in the workplace.

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Contribution is defined as the things pe...

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It is not necessary to avoid disruptive acts and words as a team skill.

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Which of the following is true of a highly cohesive team?


A) The team members are less likely to conform to the norms.
B) The members often violate core values.
C) The intensity of rivalry among the members is very high.
D) The members are not ethical in their dealings.
E) The team members strive to maintain positive relationships.

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Nothing happening when the meeting is over and no one putting decisions into action are key problems typically associated with meetings.

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