Question 1

Explain how managers are efficient and effective.

Accepted Answer

Management is the process of working wit...

Question 2

Middle-level managers are often referred to as ______ managers.

Accepted Answer

A)   activities
B)   tactical
C)   functional
D)   operational
E)   strategic

Question 3

Total quality includes all of the following except

Accepted Answer

A)   preventing defects before they occur.
B)   achieving zero defects in manufacturing.
C)   designing products for quality.
D)   solving defect issues after they occur.
E)   unattractiveness of the product.

Question 4

_____ involves monitoring performance and making necessary changes.

Accepted Answer

A)   Budgeting
B)   Planning
C)   Organizing
D)   Leading
E)   Controlling

Question 5

To be effective is to do all of the following except

Accepted Answer

A)   achieve goals with minimal waste.
B)   make the best possible use of money.
C)   achieve organizational goals.
D)   make the best possible use of people.
E)   have a clear focus on efficiency.

Question 6

To become an effective manager, one should choose _____ of the four management functions and commit one hundred percent.

Accepted Answer

A)   only one
B)   at least two
C)   between one and three
D)   all
E)   none

Question 7

______ are lower-level managers who supervise the operational activities of an organization.

Accepted Answer

A)   Frontline managers
B)   General managers
C)   Team managers
D)   Tactical managers
E)   Strategic managers

Question 8

Social capital is the goodwill stemming from your social relationships.

Accepted Answer

A) True 
 B)False

Question 9

List and explain the components of leading.

Accepted Answer

Leading is stimulating people ...

Question 10

Which of the following represent skills that are crucial to managers?

Accepted Answer

A)   selling and public relations, conceptual and decision, and professional
B)   technical, interpersonal and communication, and conceptual and decision
C)   professional, technical, and selling and public relations
D)   conceptual and decision, professional, and technical
E)   professional, technical, and conceptual and decision

Question 11

If innovation is the introduction of new goods and services, then quality is

Accepted Answer

A)   the development of the one's products or service.
B)   the excellence of one's products or service.
C)   the response to consumers.
D)   the marketing of new goods.
E)   the description of the products or services.

Question 12

Melissa and Joanna have always focused on being efficient managers. What is the best advice you should give them, given the quick success they have had with Venus and the information provided in the scenario?

Accepted Answer

A)   Efficiency is the only key to their continued success.
B)   Now it is time for them to consider only effectiveness, since they clearly have efficiency under control and this is not likely to change in the future.
C)   To continue their success, they should maintain a clear focus on both effectiveness and efficiency, especially while their company is experiencing such a high growth in sales.
D)   They should maintain the status quo without implementing any changes in order to continue making quick sales.
E)   As top-level managers, the best action plan for them is to carefully design the new items to assure these items are well accepted by the target consumers.

Question 13

Technology both complicates things and creates new opportunities. The challenges come from

Accepted Answer

A)   the rapid rate at which communication occurs.
B)   the lack of transportation.
C)   inaccurate information.
D)   unchanging technologies.
E)   the limit on new opportunities.

Question 14

The four levels of managers found in large organizations are

Accepted Answer

A)   international, national, regional, and local.
B)   marketing, accounting, human resource, and finance.
C)   technical, functional, departmental, and organizational.
D)   planning, coordinating, controlling, and executing.
E)   top-level, middle-level, frontline, and team leader.

Question 15

Creating outstanding products and services can start with involving _____ in company decisions.

Accepted Answer

A)   customers
B)   executives
C)   managers
D)   employees
E)   owners

Question 16

One of Harry's primary activities in his career as a supervisor at Thomson Bird Food Inc. is working with his middle-manager, Ben, to introduce new growth opportunities in the business such as expanding into exotic bird foods)  and help the people who actually manufacture the food. Harry is most likely an)

Accepted Answer

A)   frontline manager.
B)   tactical manager.
C)   strategic manager.
D)   top-level manager.
E)   administrative controller.

Question 17

DesignIt!, a fashion company, has plans to be the sales leader in women's fashion. To achieve this goal the CEO has analyzed the current situation and determined objectives and resources. What planning activities still need to be completed?

Accepted Answer

A)   anticipate the future, decide on actions, and choose a business strategy
B)   solicit funders, market the company, and choose a business strategy
C)   market the company, decide on actions, and anticipate the future
D)   evaluate the competitors, solicit funders, anticipate the future
E)   decide on actions, market the company, and solicit funders

Question 18

Why is it important to manage one's costs?

Accepted Answer

Managing one's costs and keepi...

Question 19

_____ is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals.

Accepted Answer

A)   Staffing
B)   Leading
C)   Organizing
D)   Planning
E)   Controlling

Question 20

Which of the following managerial roles is a decisional role?

Accepted Answer

A)   spokesperson
B)   liaison
C)   leader
D)   negotiator
E)   monitor

Exam 1: Managing Effectively in a Global World

Which of the following represent skills that are crucial to managers?

Correct Answer
verified

Correct Answer
verified

Creating outstanding products and services can start with involving _____ in company decisions.

Correct Answer
verified

_____ is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals.

Correct Answer
verified

Total quality includes all of the following except

Correct Answer
verified

Technology both complicates things and creates new opportunities. The challenges come from

Correct Answer
verified

Which of the following managerial roles is a decisional role?

Correct Answer
verified

Why is it important to manage one's costs?

Correct Answer
verified
Managing one's costs and keepi...
View Answer

_____ involves monitoring performance and making necessary changes.

Correct Answer
verified

To become an effective manager, one should choose _____ of the four management functions and commit one hundred percent.

Correct Answer
verified

To be effective is to do all of the following except

Correct Answer
verified

Social capital is the goodwill stemming from your social relationships.

Correct Answer
verified

DesignIt!, a fashion company, has plans to be the sales leader in women's fashion. To achieve this goal the CEO has analyzed the current situation and determined objectives and resources. What planning activities still need to be completed?

Correct Answer
verified

List and explain the components of leading.

Correct Answer
verified
Leading is stimulating people ...
View Answer

If innovation is the introduction of new goods and services, then quality is

Correct Answer
verified

The four levels of managers found in large organizations are

Correct Answer
verified

Explain how managers are efficient and effective.

Correct Answer
verified
Management is the process of working wit...
View Answer

Melissa and Joanna have always focused on being efficient managers. What is the best advice you should give them, given the quick success they have had with Venus and the information provided in the scenario?

Correct Answer
verified

Middle-level managers are often referred to as ______ managers.

Correct Answer
verified

______ are lower-level managers who supervise the operational activities of an organization.

Correct Answer
verified

Exam 1: Managing Effectively in a Global World

Which of the following represent skills that are crucial to managers?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Creating outstanding products and services can start with involving _____ in company decisions.

Correct AnswerverifiedShow Answer

_____ is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals.

Correct AnswerverifiedShow Answer

Total quality includes all of the following except

Correct AnswerverifiedShow Answer

Technology both complicates things and creates new opportunities. The challenges come from

Correct AnswerverifiedShow Answer

Which of the following managerial roles is a decisional role?

Correct AnswerverifiedShow Answer

Why is it important to manage one's costs?

Correct AnswerverifiedManaging one's costs and keepi...View AnswerShow Answer

_____ involves monitoring performance and making necessary changes.

Correct AnswerverifiedShow Answer

To become an effective manager, one should choose _____ of the four management functions and commit one hundred percent.

Correct AnswerverifiedShow Answer

To be effective is to do all of the following except

Correct AnswerverifiedShow Answer

Social capital is the goodwill stemming from your social relationships.

Correct AnswerverifiedShow Answer

DesignIt!, a fashion company, has plans to be the sales leader in women's fashion. To achieve this goal the CEO has analyzed the current situation and determined objectives and resources. What planning activities still need to be completed?

Correct AnswerverifiedShow Answer

List and explain the components of leading.

Correct AnswerverifiedLeading is stimulating people ...View AnswerShow Answer

If innovation is the introduction of new goods and services, then quality is

Correct AnswerverifiedShow Answer

The four levels of managers found in large organizations are

Correct AnswerverifiedShow Answer

Explain how managers are efficient and effective.

Correct AnswerverifiedManagement is the process of working wit...View AnswerShow Answer

Melissa and Joanna have always focused on being efficient managers. What is the best advice you should give them, given the quick success they have had with Venus and the information provided in the scenario?

Correct AnswerverifiedShow Answer

Middle-level managers are often referred to as ______ managers.

Correct AnswerverifiedShow Answer

______ are lower-level managers who supervise the operational activities of an organization.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Managing one's costs and keepi...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Leading is stimulating people ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Management is the process of working wit...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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