A) Most information is "management property."
B) Managers and team members jointly determine and plan the work.
C) Rewards are primarily based on contributions to team performance.
D) Measured risk taking is encouraged and supported.
E) Everyone works to continuously improve methods and processes.
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Multiple Choice
A) lowest
B) highest
C) mid point
D) fair
E) good
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Multiple Choice
A) functional departments
B) work teams
C) focus groups
D) parallel teams
E) management teams
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verified
Multiple Choice
A) Self-designing teams
B) Interest groups
C) Focus groups
D) Semiautonomous work groups
E) Traditional work groups
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Multiple Choice
A) a quality circle.
B) a semiautonomous group.
C) an autonomous group.
D) a self-designing team.
E) a parallel team.
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Essay
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Multiple Choice
A) keeping the team small
B) being a participative leader
C) following a high degree of autocratic decision making
D) publicizing teams' successes and achievements
E) presenting a challenge from outside the team
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Multiple Choice
A) people work alone.
B) jobs are narrowly defined.
C) training for nonmanagers focuses on technical skills.
D) managers and team members plan together.
E) risk taking is discouraged and punished.
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verified
Multiple Choice
A) relating
B) empowering
C) scouting
D) probing
E) parading
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verified
Multiple Choice
A) a traditional work group.
B) a quality circle.
C) autonomous work group.
D) a semiautonomous work group.
E) a parallel team.
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True/False
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Essay
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Multiple Choice
A) not an actual member of the team.
B) an actual member of the team.
C) the supervisor of the team.
D) the team leader.
E) a participant.
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Multiple Choice
A) Managers and team members jointly determine and plan the work.
B) Rewards are based on individual performance.
C) Jobs require broad skills and knowledge.
D) Employees at all levels are involved in determining best work methods.
E) Most information is freely shared at all levels.
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Multiple Choice
A) setting a benchmark for the team and dictating terms that will help achieve the benchmark.
B) influencing team members, as well as obtaining external support for teams.
C) exhibiting social and political awareness, caring for team members, and building trust.
D) seeking information from managers, peers, and specialists, and investigating problems systematically.
E) delegating authority, being flexible regarding team decisions, and coaching.
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Multiple Choice
A) declining
B) storming
C) forming
D) performing
E) norming
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verified
Essay
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Multiple Choice
A) commit to maintaining harmony.
B) foster creativity.
C) result in nasty remarks.
D) create differences to spill over.
E) maintain harmony.
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True/False
Correct Answer
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Essay
Correct Answer
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