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Which of the following holds true for a traditional work environment?


A) Most information is "management property."
B) Managers and team members jointly determine and plan the work.
C) Rewards are primarily based on contributions to team performance.
D) Measured risk taking is encouraged and supported.
E) Everyone works to continuously improve methods and processes.

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Teams with both difficult goals and specific incentives to attain them achieve the _____ performance levels.


A) lowest
B) highest
C) mid point
D) fair
E) good

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In _____, members often come from different units or jobs and are asked to do work that is not normally done by the standard structure.


A) functional departments
B) work teams
C) focus groups
D) parallel teams
E) management teams

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_____ make decisions about managing and carrying out major production activities but still get outside support for quality control and maintenance.


A) Self-designing teams
B) Interest groups
C) Focus groups
D) Semiautonomous work groups
E) Traditional work groups

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Sophie and her group seek support for outside support and quality control. She is a member of


A) a quality circle.
B) a semiautonomous group.
C) an autonomous group.
D) a self-designing team.
E) a parallel team.

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Differentiate between participative leadership and supervisory leadership approaches.

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At the traditional supervisory leadershi...

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Which of the following is an ineffective practice in building cohesive teams with high-performance norms?


A) keeping the team small
B) being a participative leader
C) following a high degree of autocratic decision making
D) publicizing teams' successes and achievements
E) presenting a challenge from outside the team

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In a new team work environment


A) people work alone.
B) jobs are narrowly defined.
C) training for nonmanagers focuses on technical skills.
D) managers and team members plan together.
E) risk taking is discouraged and punished.

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Among the roles that superior team leaders perform, _____ involves seeking information from managers, peers, and specialists, and investigating problems systematically.


A) relating
B) empowering
C) scouting
D) probing
E) parading

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Nikolai is leading a work team with the authority to acquire raw materials, oversee quality control, maintenance, and shipping. His team is called


A) a traditional work group.
B) a quality circle.
C) autonomous work group.
D) a semiautonomous work group.
E) a parallel team.

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Parallel teams operate within the regular work structure of a firm on a permanent basis.

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Describe any three working relationships that can develop as teams carry out their roles.

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Answer may vary. Thr...

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In true self-managed teams, the coach is


A) not an actual member of the team.
B) an actual member of the team.
C) the supervisor of the team.
D) the team leader.
E) a participant.

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Which of the following is true of a traditional work environment?


A) Managers and team members jointly determine and plan the work.
B) Rewards are based on individual performance.
C) Jobs require broad skills and knowledge.
D) Employees at all levels are involved in determining best work methods.
E) Most information is freely shared at all levels.

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In the context of roles of a superior team leader, empowering refers to


A) setting a benchmark for the team and dictating terms that will help achieve the benchmark.
B) influencing team members, as well as obtaining external support for teams.
C) exhibiting social and political awareness, caring for team members, and building trust.
D) seeking information from managers, peers, and specialists, and investigating problems systematically.
E) delegating authority, being flexible regarding team decisions, and coaching.

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  A)  declining B)  storming C)  forming D)  performing E)  norming


A) declining
B) storming
C) forming
D) performing
E) norming

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What are the stages of team development?

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The four stages of team development are:...

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Typically, conflict can


A) commit to maintaining harmony.
B) foster creativity.
C) result in nasty remarks.
D) create differences to spill over.
E) maintain harmony.

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Teams can satisfy important personal needs for their members, such as affiliation and esteem.

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What are the benefits that teams provide for their members?

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Teams provide many benefits for their me...

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