Question 1

When a foreman orders an assembly-line employee to carry out a task which the employee perceives as unethical,yet the employee feels compelled to do it because of the foreman's position,the foreman is exercising

Accepted Answer

A)  legitimate power.
B)  expert power.
C)  reward power.
D)  coercive power.
E)  referent power.

Question 2

Ethical concerns in centralized structures can occur because of very little

Accepted Answer

A)  mobility.
B)  upward communication.
C)  scapegoating.
D)  downward communication.
E)  communication rigidity.

Question 3

A high concern for people but minimal concern for performance can best describe the _____ culture.

Accepted Answer

A)  caring
B)  apathetic
C)  exacting
D)  shareholder
E)  employee

Question 4

A cultural audit may be used to assess

Accepted Answer

A)  how cultured a firm's employees are.
B)  unethical employees.
C)  unethical organizations.
D)  an organization's values.
E)  organizational structure.

Question 5

Individuals,often from the same department,who have a common interest but not an explicit organizational structure are known as

Accepted Answer

A)  quality circles.
B)  informal groups.
C)  teams.
D)  work groups.
E)  committees.

Question 6

An advantage of the decentralized organization is that

Accepted Answer

A)  the focus is on formal rules, policies, and procedures backed up with elaborate control systems.
B)  there is a high level of bureaucracy.
C)  each worker knows his or her job and what is specifically expected as well as how to carry out designated tasks.
D)  it is adaptable and can quickly respond to external change.
E)  there is minimal upward communication.

Question 7

Associating with others who are unethical and who have the opportunity to act unethically can lead to a learning process known as

Accepted Answer

A)  compliance.
B)  misconduct.
C)  opportunity.
D)  differential equations.
E)  differential association.

Question 8

A values-based ethics approach to ethical corporate cultures relies on a(n) _____ that defines the firm as well as how customers and employees should be treated

Accepted Answer

A)  set of laws
B)  explicit mission statement
C)  strong CEO
D)  ethical audit
E)  relaxed corporate culture B

Question 9

Committees,work groups,and teams are all types of formal groups.?

Accepted Answer

A) True 
 B)False

Question 10

The Sarbanes-Oxley Act

Accepted Answer

A)  only applies to firms with over 50 employees.
B)  has institutionalized internal whistle-blowing.
C)  was eventually replaced with the Dodd-Frank Act.
D)  requires all organizations to make their financial information public.
E)  involves too many complicated steps for it to be feasible for most organizations. B

Question 11

Describe the four organizational cultures and provide a company example of each organizational culture.

Accepted Answer

The four types of corporate cultures are...

Question 12

Over the years,scholars have developed more than 1 definitions of culture.According to the text,all have the following common elements:

Accepted Answer

A)  Culture is shared, relatively stable, and is formed over a long period of time.
B)  Culture is unique, stable, and is formed over a long period of time.
C)  Culture is shared, fluctuating, and is formed over a long period of time.
D)  Culture is shared, stable, and is formed over a short period of time.
E)  Culture is man-made, stable, and is formed over a short period of time.

Question 13

The _____ leader demands instantaneous obedience and focuses on punishing wrong behavior,achievement,initiative,and self-control.

Accepted Answer

A)  democratic
B)  coaching
C)  affiliative
D)  coercive
E)  pacesetting

Question 14

Because all organizations have some type of culture,_____ and _____ are often used interchangeably.

Accepted Answer

A)  cultural values; corporate culture
B)  cultural values; organizational culture
C)  organizational culture; corporate culture
D)  ethical culture; organizational culture
E)  ethical culture; corporate culture

Question 15

Expert power usually stems from

Accepted Answer

A)  a superior's credibility with his or her subordinates.
B)  the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it.
C)  a person's ability to influence the behavior of others by offering them something desirable.
D)  a person's ability to penalize the actions or behavior of another.
E)  a person's perceptions that his or her goals or objectives are similar to another's.

Question 16

New employees in bureaucratic organizations usually have ___________ into the basic operating rules and procedures for getting things done.

Accepted Answer

A)  limited group consensus
B)  much impact
C)  consistent control
D)  strong feedback
E)  limited input

Question 17

The ____ rule explains variation in employee conduct through generalizing on the percentage of employees in any given organization who will seek to do right versus how many will be indifferent.

Accepted Answer

A)  10-30-40-20
B)  20-30-30-20
C)  40-10-10-40
D)  10-40-40-10
E)  80-20

Question 18

The ability to influence the behavior of others by offering them something desirable is best described as

Accepted Answer

A)  coercive power.
B)  reward power.
C)  expert power.
D)  legitimate power.
E)  referent power.

Question 19

Because company retaliation of whistle-blowers is illegal,?incidents of retaliation taken against employees are rare today.

Accepted Answer

A) True 
 B)False  False

Question 20

Which of the following statements about corporate culture is false?

Accepted Answer

A)  Corporate culture refers to the patterns and rules that govern the behavior of an organization and its employees, particularly the shared values, beliefs, and customs.
B)  The values and ethical beliefs that actually guide the firm's employees tend not to be the same ones that management states as defining the firm's culture.
C)  Corporate culture includes the behavioral patterns, concepts, values, ceremonies, and rituals that take place in an organization.
D)  The culture of an organization may be explicitly stated or unspoken.
E)  Failure to monitor or manage an organization's culture may foster unethical behavior.

Exam 7: Organizational Factors: The Role of Ethical Culture and Relationships

When a foreman orders an assembly-line employee to carry out a task which the employee perceives as unethical,yet the employee feels compelled to do it because of the foreman's position,the foreman is exercising

Correct AnswerverifiedShow Answer

Ethical concerns in centralized structures can occur because of very little

Correct AnswerverifiedShow Answer

A high concern for people but minimal concern for performance can best describe the _____ culture.

Correct AnswerverifiedShow Answer

A cultural audit may be used to assess

Correct AnswerverifiedShow Answer

Individuals,often from the same department,who have a common interest but not an explicit organizational structure are known as

Correct AnswerverifiedShow Answer

An advantage of the decentralized organization is that

Correct AnswerverifiedShow Answer

Associating with others who are unethical and who have the opportunity to act unethically can lead to a learning process known as

Correct AnswerverifiedShow Answer

A values-based ethics approach to ethical corporate cultures relies on a(n) _____ that defines the firm as well as how customers and employees should be treated

Correct AnswerverifiedB

Committees,work groups,and teams are all types of formal groups.?

Correct AnswerverifiedShow Answer

The Sarbanes-Oxley Act

Correct AnswerverifiedB

Describe the four organizational cultures and provide a company example of each organizational culture.

Correct AnswerverifiedThe four types of corporate cultures are...View AnswerShow Answer

Over the years,scholars have developed more than 1 definitions of culture.According to the text,all have the following common elements:

Correct AnswerverifiedShow Answer

The _____ leader demands instantaneous obedience and focuses on punishing wrong behavior,achievement,initiative,and self-control.

Correct AnswerverifiedShow Answer

Because all organizations have some type of culture,_____ and _____ are often used interchangeably.

Correct AnswerverifiedShow Answer

Expert power usually stems from

Correct AnswerverifiedShow Answer

New employees in bureaucratic organizations usually have ___________ into the basic operating rules and procedures for getting things done.

Correct AnswerverifiedShow Answer

The ____ rule explains variation in employee conduct through generalizing on the percentage of employees in any given organization who will seek to do right versus how many will be indifferent.

Correct AnswerverifiedShow Answer

The ability to influence the behavior of others by offering them something desirable is best described as

Correct AnswerverifiedShow Answer

Because company retaliation of whistle-blowers is illegal,?incidents of retaliation taken against employees are rare today.

Correct AnswerverifiedFalse

Which of the following statements about corporate culture is false?

Correct AnswerverifiedShow Answer

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B

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B

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The four types of corporate cultures are...
View Answer

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Because all organizations have some type of culture,_ and _ are often used interchangeably.

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False

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