Exam 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance

A) direct.
B) tertiary.
C) secondary.
D) special-interest.
E) primary.

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A) views customers as the most important stakeholder.
B) takes into account a shareholder orientation.
C) prioritizes all stakeholders the same way.
D) considers the long-term welfare of society.
E) emphasizes adherence to law as the highest priority.

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A) reputation.
B) corporate citizenship.
C) corporate ethical audit.
D) ethical citizenship.
E) fiduciary duties.

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A) The stakeholder interaction model
B) Consumer protection
C) The common good
D) Sustainability
E) Corporate governance

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A) It is too expensive for the organization.
B) It could cause conflicts of interest between the directors and the organization.
C) It is not fair to poorly compensated employees.
D) High pay will render the board less complacent.
E) Board of director compensation is negatively related to corporate growth.

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A) shareholders.
B) stockholders.
C) stakeholders.
D) claimholders.
E) special-interest groups.

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A) Compensation
B) The non-traditional directorship approach
C) Dividend reporting
D) Secondary stakeholders
E) Debt swaps

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A) Adam Smith.
B) Archie Carroll.
C) Jack Ma.
D) Noel Biderman.
E) Milton Friedman.

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A) a stakeholder orientation.
B) a shareholder orientation.
C) the stakeholder interaction model.
D) a two-way street.
E) a continuum.

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A) Identifying resources and determining urgency
B) Identifying stakeholder groups
C) Identifying stakeholder issues
D) Assessing the corporate culture
E) Assessing organizational commitment to social responsibility

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A) emphasize shareholders and provide them with a return on their investment.
B) maximize positive outcomes that meet stakeholder needs.
C) enhance the profitability of the firm.
D) determine which stakeholders to address and which to ignore.
E) allow stakeholders to determine the limits of executive compensation.

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A) They are absolutely necessary for the firm's survival.
B) They include the employees necessary for the firm's success.
C) They usually have more power than primary stakeholders.
D) They provide vital resources that companies need.
E) They have legitimacy and can exert power.

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A) organization-wide generation of data.
B) organization's responsiveness to intelligence.
C) set of consumer attributes identified.
D) organizational strategy of target markets.
E) human relations department's set of priorities.

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A) profit.
B) loyalty.
C) care.
D) governance.
E) diligence.

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A) necessity for business success.
B) continuum.
C) polarizing concept.
D) good marketing ploy.
E) expensive proposition.

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A) Identifying stakeholder groups
B) Identifying stakeholder issues
C) Identifying and gaining stakeholder feedback
D) Identifying and gaining government feedback
E) Assessing organizational commitment to social responsibility groups

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A) ability to withdraw or withhold resources.
B) ability to generate profits.
C) media impact.
D) political influence.
E) stock ownership.

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