Question 1

A business process is a set of coordinated and related activities that takes one or more types of input and creates an output of value to the customer.

Accepted Answer

A) True 
 B)False

Question 2

Small and medium-sized enterprises (SMEs)may face potential problems in integrating the hosted products of different vendors in a hosted software model.

Accepted Answer

A) True 
 B)False

Question 3

List a few tips to avoid a failed implementation of an enterprise system.

Accepted Answer

Implementing an enterprise system is extremely challenging and requires tremendous amounts of resources,the best information technology and businesspeople,and plenty of management.The following list provides tips for avoiding common causes for failed enterprise system implementations: -Assign a full-time executive to manage the project. -Involve users throughout the project and act on their feedback. -Appoint an experienced,independent resource to provide project oversight and to verify and validate system performance. -Allow sufficient time for transition from the old way of doing things to the new system and new processes. -Define metrics to assess project progress and identify project-related risks. -Keep the scope of the project well defined and contained to essential business processes.

Question 4

Which of the following is an example of process manufacturing?

Accepted Answer

A)  Ted & Bonny is an automobile manufacturing company that specializes in building luxury buses.
B)  Star-Gate LLC.specializes in designer furniture and home décor.
C)  Koing Inc.is a soda manufacturing firm based in Beijing.
D)  Pancy & Perk is a company in Mexico City that manufactures toys. C

Question 5

Which of the following is a process that is part of supply chain management that determines the market for a company's products by taking into account all the factors that can affect consumer choices,including pricing,promotions,and advertising activities?

Accepted Answer

A)  Demand planning
B)  Asset management
C)  Cooperative marketing
D)  Contingency forecasting

Question 6

An automobile manufacturing firm employs product life cycle management (PLM) software to develop a new automobile chassis.It uses computer-aided design (CAD) ,computer-aided engineering (CAE) ,and computer-aided manufacturing (CAM) to help produce and analyze the performance of the chassis.Identify a true statement about this scenario.

Accepted Answer

A)  The model of the chassis is generated using CAE and its performance is verified using CAD.
B)  The model of the chassis is generated using CAM and manufactured using CAE.
C)  The model of the chassis is generated using CAD and its performance is verified using CAE.
D)  The model of the chassis is generated using CAE and manufactured using CAM.

Question 7

Product life cycle management improves productivity by connecting people across product development and manufacturing organizations with the product and process knowledge they need to succeed.

Accepted Answer

A) True 
 B)False

Question 8

A(n) _____ operates via an integrated database,using one set of data to support all business functions.

Accepted Answer

A)  enterprise resource system
B)  customer relationship management system
C)  threat detection system
D)  equipment management system

Question 9

Describe a customer relationship management system.

Accepted Answer

A customer relationship management (CRM)...

Question 10

_____ enterprise resource planning system solutions are highly complex.

Accepted Answer

A)  Tier I
B)  Tier II
C)  Tier III
D)  Tier IV

Question 11

Which of the following key features of a customer relationship management (CRM) system has the ability to evaluate customer data to identify ways to increase revenue and decrease costs and identify the firm's "best customers"?

Accepted Answer

A)  Contact management
B)  Analysis
C)  Automation
D)  Sales management

Question 12

Juan refineries is a subsidiary of Seashell oil in California.It produces petroleum jelly,fertilizers,pesticides,and other petroleum-related products.This is an example of _____.

Accepted Answer

A)  discrete manufacturing
B)  vertical manufacturing
C)  horizontal manufacturing
D)  process manufacturing

Question 13

Which of the following is an advantage of the hosted software model?

Accepted Answer

A)  Decreased total cost of ownership
B)  Increased efforts to manage the vendor
C)  Free usage of vendor's software
D)  Highly customizable nature of the source code

Question 14

Which of the following is true about small and medium-sized enterprises (SMEs) that use the hosted software model?

Accepted Answer

A)  SMEs will have to buy the software from the vendor to use it.
B)  SMEs will have to invest heavily to use the software hosted by the vendor.
C)  SMEs will have to pay the software vendor if the software fails to provide value.
D)  SMEs will have to dispose of the software without large investments if it misses expectations.

Question 15

_____,a key feature of a customer relationship management system,is the ability to organize data about customers and sales leads,prioritize potential sales opportunities,and identify appropriate next steps.

Accepted Answer

A)  Sales forecasting
B)  Sales dynamics
C)  Sales budgeting
D)  Sales management D

Question 16

Dove,a famous book publisher has decided to publish a new book in the international market.He needs to determine the interest readers may have in his new book,and he needs to determine the pricing and advertising strategies accordingly.Which process of supply chain management can help the publisher determine the number of books to print?

Accepted Answer

A)  Customer service
B)  Demand planning
C)  Sourcing
D)  Logistics

Question 17

List the services provided by a product life cycle management (PLM)software.

Accepted Answer

A product life cycle management (PLM)sof...

Question 18

A robot manufacturing company in Southeast Asia undertakes a government project to produce multi-utility robots.It requires a software to control the machine tools and processes needed to manufacture robots.Identify which of the following can help the company in this scenario.

Accepted Answer

A)  Product line pricing
B)  Computer-aided manufacturing
C)  Enterprise application integration
D)  Product portfolio designing

Question 19

An organization has an annual revenue of $30 million and it has several branches in Arizona.Which of the following enterprise resource planning (ERP) vendors will target this organization?

Accepted Answer

A)  Tier I
B)  Tier II
C)  Tier III
D)  Tier IV

Question 20

Which of the following is true of tier I enterprise resource planning vendors?

Accepted Answer

A)  They target large multinational firms with facilities in multiple locations.
B)  They target medium-sized firms based out of a single location.
C)  They target small-sized firms with facilities in multiple locations.
D)  They target medium-sized firms with facilities in multiple locations.

Exam 8: Enterprise Systems

A business process is a set of coordinated and related activities that takes one or more types of input and creates an output of value to the customer.

Correct Answer
verified

Small and medium-sized enterprises (SMEs)may face potential problems in integrating the hosted products of different vendors in a hosted software model.

Correct Answer
verified

List a few tips to avoid a failed implementation of an enterprise system.

Which of the following is an example of process manufacturing?

Correct Answer
verified
C

Which of the following is a process that is part of supply chain management that determines the market for a company's products by taking into account all the factors that can affect consumer choices,including pricing,promotions,and advertising activities?

Correct Answer
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Correct Answer
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Product life cycle management improves productivity by connecting people across product development and manufacturing organizations with the product and process knowledge they need to succeed.

Correct Answer
verified

A(n) _____ operates via an integrated database,using one set of data to support all business functions.

Correct Answer
verified

Describe a customer relationship management system.

Correct Answer
verified
A customer relationship management (CRM)...
View Answer

_____ enterprise resource planning system solutions are highly complex.

Correct Answer
verified

Which of the following key features of a customer relationship management (CRM) system has the ability to evaluate customer data to identify ways to increase revenue and decrease costs and identify the firm's "best customers"?

Correct Answer
verified

Juan refineries is a subsidiary of Seashell oil in California.It produces petroleum jelly,fertilizers,pesticides,and other petroleum-related products.This is an example of _____.

Correct Answer
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Which of the following is an advantage of the hosted software model?

Correct Answer
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Which of the following is true about small and medium-sized enterprises (SMEs) that use the hosted software model?

Correct Answer
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_____,a key feature of a customer relationship management system,is the ability to organize data about customers and sales leads,prioritize potential sales opportunities,and identify appropriate next steps.

Correct Answer
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D

Correct Answer
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List the services provided by a product life cycle management (PLM)software.

Correct Answer
verified
A product life cycle management (PLM)sof...
View Answer

A robot manufacturing company in Southeast Asia undertakes a government project to produce multi-utility robots.It requires a software to control the machine tools and processes needed to manufacture robots.Identify which of the following can help the company in this scenario.

Correct Answer
verified

An organization has an annual revenue of $30 million and it has several branches in Arizona.Which of the following enterprise resource planning (ERP) vendors will target this organization?

Correct Answer
verified

Which of the following is true of tier I enterprise resource planning vendors?

Correct Answer
verified

Exam 8: Enterprise Systems

A business process is a set of coordinated and related activities that takes one or more types of input and creates an output of value to the customer.

Correct AnswerverifiedShow Answer

Small and medium-sized enterprises (SMEs)may face potential problems in integrating the hosted products of different vendors in a hosted software model.

Correct AnswerverifiedShow Answer

List a few tips to avoid a failed implementation of an enterprise system.

Which of the following is an example of process manufacturing?

Correct AnswerverifiedC

Which of the following is a process that is part of supply chain management that determines the market for a company's products by taking into account all the factors that can affect consumer choices,including pricing,promotions,and advertising activities?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Product life cycle management improves productivity by connecting people across product development and manufacturing organizations with the product and process knowledge they need to succeed.

Correct AnswerverifiedShow Answer

A(n) _____ operates via an integrated database,using one set of data to support all business functions.

Correct AnswerverifiedShow Answer

Describe a customer relationship management system.

Correct AnswerverifiedA customer relationship management (CRM)...View AnswerShow Answer

_____ enterprise resource planning system solutions are highly complex.

Correct AnswerverifiedShow Answer

Which of the following key features of a customer relationship management (CRM) system has the ability to evaluate customer data to identify ways to increase revenue and decrease costs and identify the firm's "best customers"?

Correct AnswerverifiedShow Answer

Juan refineries is a subsidiary of Seashell oil in California.It produces petroleum jelly,fertilizers,pesticides,and other petroleum-related products.This is an example of _____.

Correct AnswerverifiedShow Answer

Which of the following is an advantage of the hosted software model?

Correct AnswerverifiedShow Answer

Which of the following is true about small and medium-sized enterprises (SMEs) that use the hosted software model?

Correct AnswerverifiedShow Answer

_____,a key feature of a customer relationship management system,is the ability to organize data about customers and sales leads,prioritize potential sales opportunities,and identify appropriate next steps.

Correct AnswerverifiedD

Correct AnswerverifiedShow Answer

List the services provided by a product life cycle management (PLM)software.

Correct AnswerverifiedA product life cycle management (PLM)sof...View AnswerShow Answer

A robot manufacturing company in Southeast Asia undertakes a government project to produce multi-utility robots.It requires a software to control the machine tools and processes needed to manufacture robots.Identify which of the following can help the company in this scenario.

Correct AnswerverifiedShow Answer

An organization has an annual revenue of $30 million and it has several branches in Arizona.Which of the following enterprise resource planning (ERP) vendors will target this organization?

Correct AnswerverifiedShow Answer

Which of the following is true of tier I enterprise resource planning vendors?

Correct AnswerverifiedShow Answer

Correct Answer
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C

Correct Answer
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A customer relationship management (CRM)...
View Answer

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D

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A product life cycle management (PLM)sof...
View Answer

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