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When Clean Motors condensed all its parts factories into one large location,the company increased research and development and customer service,and decreased its sales force.How would this practice help the company to become a low-cost producer?


A) The company created a product that was different from other products in the market.
B) The company constructed efficient large-scale facilities.
C) The company invested heavily in branding its product.
D) The company invested in creating a unique customer service process.
E) The company started using the latest machines for its production facility.

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Differentiation companies will have compensation systems that are geared toward internal rather than external equity.

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________ is a planned effort to facilitate the learning of job-related knowledge,skills,and behavior by employees.


A) Recruitment
B) Development
C) Training
D) Performance management
E) Selection

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Training is a planned effort to facilitate the learning of job-related knowledge,skills,and behavior by employees.

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Which of the following statements is true of variable costs incurred by firms?


A) These costs are independent of the number of goods produced by firms.
B) The rent and interest paid by firms are examples of variable costs.
C) These costs are the difference between what firms charge for their products and the fixed costs of the products.
D) These costs change directly with the units produced.
E) These costs are the total amount of margin made by a firm.

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Benjamin,a plant manager,sets targets for his work lines every week.He rewards those who succeed and he makes note of those who do not reach their set target,placing them on warning.How would you describe this company's cost strategy?


A) The company has a high concern for quantity.
B) The company has a long-term focus.
C) The company performs tasks that are not independent.
D) The company is willing to take risks.
E) The company undertakes challenging and nonrepetitive work.

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Executives who have extensive knowledge of the behaviors that lead to effective performance tend to focus on evaluating the objective performance results of their subordinate managers.

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Companies attempting to integrate vertically or horizontally or to diversify exhibit a(n) ________ strategy.


A) external growth
B) divestment
C) concentration
D) liquidation
E) internal growth

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A

External analysis attempts to identify an organization's strategic opportunities and threats.

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Using the company you currently work for or your desired place of employment,give real-life examples to explain the human resource challenges faced by a firm adopting an internal growth strategy?

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Examples will vary,but should include: I...

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A(n) ________ is a story of how a firm will create value for customers and how it will do so profitably.


A) design specification
B) business model
C) job characteristics model
D) administrative linkage
E) process architecture

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Pavi,an employee with Manor Electricals,has been transferred to a different division within the company.To facilitate a smooth transition,the company has initiated a program for Pavi that will provide her with the knowledge and skills required to perform the new role effectively.Which of the following human resource management practices did Manor Electricals perform?


A) Training
B) Job analysis
C) Performance management
D) Selection
E) Recruitment

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Untapped labor pools are an example of a strategic threat to an organization's operating environment.

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To be maximally effective,the human resource management function of a company must be isolated from the company's strategic management process.

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Which of the following statements is true of the strategic implementation stage of the strategic management process?


A) During this stage,an organization analyzes its strengths and weaknesses.
B) This is the first stage of the strategic management process,which is sequential in nature.
C) During this stage,an organization follows through on a strategy chosen in the strategy formulation stage.
D) During this stage,an organization defines its mission and goals.
E) This stage is independent of the formulation stage in the strategic management process.

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Which of the following linkages has its human resource management functions built right into the strategy formulation and implementation processes?


A) Integrative linkage
B) Administrative linkage
C) One-way linkage
D) Two-way linkage
E) Executive linkage

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A

Strategic choice describes the way an organization attempts to fulfill its mission and achieve its long-term goals.

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Which of the following statements is true of intended and emergent strategies?


A) The new focus on strategic human resource management has tended to focus primarily on emergent strategies.
B) Intended strategies and emergent strategies are very similar to each other in the way they are developed.
C) Intended strategies are the result of the rational decision-making process used by top managers as they develop a strategic plan.
D) Emergent strategies can be thought of as what organizations intend to do as opposed to what they actually do.
E) Most emergent strategies are identified by those who are at the top of the organizational hierarchy.

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Using websites like Indeed.com,Monster.com,and LinkedIn,a company can begin


A) selection.
B) recruitment.
C) training.
D) development.
E) appraisal.

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B

Sophie,the HR manager,checks her email,completes paperwork,and returns voicemail.These activities are part of the


A) administrative linkage.
B) one-way linkage.
C) two-way linkage.
D) integrative linkage.
E) executive linkage.

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