Question 1

Which of the following early management theorists suggested improved methods of employment testing, training, performance evaluations, and job efficiency?

Accepted Answer

A)   Frederic Taylor
B)   Hugo Munsterberg
C)   Mary Parker Follet
D)   Tom Peters
E)   Elton Mayo

Question 2

What were the major findings of the Watson Wyatt Human Capital Index study?

Accepted Answer

A)   Most major HRM practices are merely fads.
B)   Potential HRM benefits are overshadowed by production costs.
C)   A fully functioning HR department makes a significant financial contribution to an organization.
D)   Small businesses utilize HRM resources better than large organizations.
E)   HRM has no link to shareholder return.

Question 3

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities.

Accepted Answer

A)  Employee relations function
B)  Scientific management
C)  Maintenance function
D)  Training and development function
E)  Hawthorne StudiesF) ControllingG) Motivation functionH) PlanningI) LeadingJ) OrganizingK) Shared servicesL) Communication programsM) ManagementN) Strategic human resource managementO) Staffing functionP) Labor unionQ) Compensation and benefits

Question 4

External HRM influences are categorized into the general areas of the dynamic environment, ________, labor unions, and current management practice.

Accepted Answer

laws and regulation

Question 5

Abby is a manager in a toy store. She is screening and evaluating resumes for a sales associate position in her store. She is very concerned whether the new sales associate will have the appropriate skills for the job and how to motivate them once they are hired. The primary management function indicated is

Accepted Answer

A)   planning.
B)   organizing.
C)   leading.
D)   controlling.
E)   delegating.

Question 6

Which of the following statements best describes the role of managers?

Accepted Answer

A)   The role of managers is to set organizational goals.
B)   The role of managers is to delegate responsibilities and ensure that organizational goals are met.
C)   The role of managers is to monitor activities and employees to ensure that organizational goals are met.
D)   The role of managers is to reward and punish employees to ensure that organizational goals are met.
E)   The role of managers is to work with and through other people, allocating resources, in the effort to achieve organizational goals.

Question 7

_______________ are those who work with and through people, allocating resources in the effort to achieve goals.

Accepted Answer

The answer of _______________ are those who work with and...

Question 8

Which of the following is true regarding the achievement of organizational objectives?

Accepted Answer

A)   Any effort to achieve organizational objectives has three elements in common: goals, people, and leadership.
B)   Any effort to achieve organizational objectives has three elements in common: goals, scarce resources, and leadership
C)   Any effort to achieve organizational objectives has three elements in common: goals, people, and leadership..
D)   Any effort to achieve organizational objectives has three elements in common: goals, limited resources, and people.
E)   Any effort to achieve organizational objectives has three elements in common: goals, scarce resources, and technological edge.

Question 9

Marty, as a manager, is focused on the primary management function that consists of ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance. Marty is focused on which of these functions?

Accepted Answer

A)   Planning
B)   Organizing
C)   Leading
D)   Controlling
E)   Delegating

Question 10

Vinita, the Vice-President of Human Resources at ABC Products, starts her staff meeting with, "The work process engineering we implemented last year was a good start. We need to overhaul four of the other production areas within the next 18 months. What do you think are reasonable goals and objectives, based on last year's work?" She is performing the management function of

Accepted Answer

A)   controlling.
B)   leading.
C)   organizing.
D)   planning.
E)   adapting.

Question 11

Employee relations are part of which primary HRM activity?

Accepted Answer

A)   Global assessment
B)   Motivation
C)   Staffing
D)   Training and development
E)   Maintenance

Question 12

To provide motivation in most technology-based organizations, the maintenance function is used.

Accepted Answer

A) True 
 B)False

Question 13

Lou, an HR manager, knows there is trouble in the staffing function for which of these reasons?

Accepted Answer

A)   There are a large number of minority applicants.
B)   Most applicants are successful on the job.
C)   Retention of new employees is well above the industry average.
D)   There are a large number of qualified applicants.
E)   There are a large number of unqualified applicants.

Question 14

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with seeking and hiring qualified employees.

Accepted Answer

A)  Employee relations function
B)  Scientific management
C)  Maintenance function
D)  Training and development function
E)  Hawthorne StudiesF) ControllingG) Motivation functionH) PlanningI) LeadingJ) OrganizingK) Shared servicesL) Communication programsM) ManagementN) Strategic human resource managementO) Staffing functionP) Labor unionQ) Compensation and benefits

Question 15

Prior to the mid-1960's, personnel departments in organizations were primarily involved in planning company picnics, scheduling vacations, enrolling workers for health-care coverage, and planning retirement parties.

Accepted Answer

A) True 
 B)False

Question 16

Frederick Taylor is often regarded as the father of scientific management.

Accepted Answer

A) True 
 B)False

Question 17

MATCHING KEY TERMS AND DEFINITIONS
-Acts on behalf of its members to secure wages, hours, and other terms and conditions of employment.

Accepted Answer

A)  Employee relations function
B)  Scientific management
C)  Maintenance function
D)  Training and development function
E)  Hawthorne StudiesF) ControllingG) Motivation functionH) PlanningI) LeadingJ) OrganizingK) Shared servicesL) Communication programsM) ManagementN) Strategic human resource managementO) Staffing functionP) Labor unionQ) Compensation and benefits

Question 18

The term, "Human Resource Management," denotes a more professional and sophisticated role than the term, "_________."

Accepted Answer

personnel

Question 19

Which of the following is NOT true regarding the maintenance function?

Accepted Answer

A)   Maintaining employees' commitment to the organization.
B)   Keeping employees well-informed about what is going on around them.
C)   Ensuring a safe and healthy work environment.
D)   Ensuring that the employees have the appropriate skills and abilities to perform their job.
E)   Helping employees exert at high energy levels E

Question 20

Which of these legislation raises the mandatory retirement age from 65 to 70; uncapped in 1986?

Accepted Answer

A)   Immigration Reform and Control Act
B)   Employee Retirement Income and Security Act
C)   Mandatory Retirement Act
D)   Age Discrimination in Employment Act
E)   Civil Rights Act

Exam 2: Introduction to HR Functions

Which of the following early management theorists suggested improved methods of employment testing, training, performance evaluations, and job efficiency?

Correct Answer
verified

What were the major findings of the Watson Wyatt Human Capital Index study?

Correct Answer
verified

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities.

Correct Answer
verified

External HRM influences are categorized into the general areas of the dynamic environment, ________, labor unions, and current management practice.

Correct Answer
verified
laws and regulation

Correct Answer
verified

Which of the following statements best describes the role of managers?

Correct Answer
verified

_______________ are those who work with and through people, allocating resources in the effort to achieve goals.

Correct Answer
verified

Which of the following is true regarding the achievement of organizational objectives?

Correct Answer
verified

Marty, as a manager, is focused on the primary management function that consists of ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance. Marty is focused on which of these functions?

Correct Answer
verified

Correct Answer
verified

Employee relations are part of which primary HRM activity?

Correct Answer
verified

To provide motivation in most technology-based organizations, the maintenance function is used.

Correct Answer
verified

Lou, an HR manager, knows there is trouble in the staffing function for which of these reasons?

Correct Answer
verified

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with seeking and hiring qualified employees.

Correct Answer
verified

Prior to the mid-1960's, personnel departments in organizations were primarily involved in planning company picnics, scheduling vacations, enrolling workers for health-care coverage, and planning retirement parties.

Correct Answer
verified

Frederick Taylor is often regarded as the father of scientific management.

Correct Answer
verified

MATCHING KEY TERMS AND DEFINITIONS -Acts on behalf of its members to secure wages, hours, and other terms and conditions of employment.

Correct Answer
verified

The term, "Human Resource Management," denotes a more professional and sophisticated role than the term, "_________."

Correct Answer
verified
personnel

Which of the following is NOT true regarding the maintenance function?

Correct Answer
verified
E

Which of these legislation raises the mandatory retirement age from 65 to 70; uncapped in 1986?

Correct Answer
verified

Exam 2: Introduction to HR Functions

Which of the following early management theorists suggested improved methods of employment testing, training, performance evaluations, and job efficiency?

Correct AnswerverifiedShow Answer

What were the major findings of the Watson Wyatt Human Capital Index study?

Correct AnswerverifiedShow Answer

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with assisting employees to develop up-to-date skills, knowledge, and abilities.

Correct AnswerverifiedShow Answer

External HRM influences are categorized into the general areas of the dynamic environment, ________, labor unions, and current management practice.

Correct Answerverifiedlaws and regulation

Correct AnswerverifiedShow Answer

Which of the following statements best describes the role of managers?

Correct AnswerverifiedShow Answer

_______________ are those who work with and through people, allocating resources in the effort to achieve goals.

Correct AnswerverifiedShow Answer

Which of the following is true regarding the achievement of organizational objectives?

Correct AnswerverifiedShow Answer

Marty, as a manager, is focused on the primary management function that consists of ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance. Marty is focused on which of these functions?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Employee relations are part of which primary HRM activity?

Correct AnswerverifiedShow Answer

To provide motivation in most technology-based organizations, the maintenance function is used.

Correct AnswerverifiedShow Answer

Lou, an HR manager, knows there is trouble in the staffing function for which of these reasons?

Correct AnswerverifiedShow Answer

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with seeking and hiring qualified employees.

Correct AnswerverifiedShow Answer

Prior to the mid-1960's, personnel departments in organizations were primarily involved in planning company picnics, scheduling vacations, enrolling workers for health-care coverage, and planning retirement parties.

Correct AnswerverifiedShow Answer

Frederick Taylor is often regarded as the father of scientific management.

Correct AnswerverifiedShow Answer

MATCHING KEY TERMS AND DEFINITIONS -Acts on behalf of its members to secure wages, hours, and other terms and conditions of employment.

Correct AnswerverifiedShow Answer

The term, "Human Resource Management," denotes a more professional and sophisticated role than the term, "_________."

Correct Answerverifiedpersonnel

Which of the following is NOT true regarding the maintenance function?

Correct AnswerverifiedE

Which of these legislation raises the mandatory retirement age from 65 to 70; uncapped in 1986?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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laws and regulation

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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personnel

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E

Correct Answer
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