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Which of the following best represents a command group?


A) a group of people who have similar political views
B) employees who come together to protest against certain company policies
C) a group of people who like a particular film star
D) workers who come together to complain against a supervisor
E) a director of postal audits and his five inspectors

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Which one of the following characteristics is not necessarily true about groups?


A) Group members are interdependent.
B) Groups have two or more members.
C) Groups are determined by the organization chart.
D) Groups interact.
E) Groups have particular objectives.

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Which of the following terms best represents voluntary actions that violate significant organizational norms and, in doing so, threatens the well-being of the organization or its members?


A) negativity offset
B) deviant workplace behavior
C) self-concordance
D) emotional contagion
E) positivity offset

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Define status and discuss the global implications that status has for an international manager in both Western and Eastern cultures.

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Status is a socially defined position or...

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Which of the following is an effective means of countering social loafing?


A) increase the rewards the group is given if it succeeds
B) increase the amount by which the group's progress is monitored
C) ensure that individual contributions to the group's outcome are identified
D) increase the size of the group
E) increase the group's work load

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Which of the following statements is true regarding the effect of status on conformity pressure?


A) High-status individuals are often given less freedom to deviate from norms than are other group members.
B) People in high-status jobs have especially negative reactions to social pressure exerted by people in low-status jobs.
C) Lower-status people are better able to resist conformity pressures than their high-status peers.
D) Groups exert equal conformity pressure on all individuals regardless of their status.
E) As compared to high-status members, low-status members are given a wider range of discretion as long as their activities aren't severely detrimental to group goal achievement.

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B

While using which of the following type of group decision-making techniques is a group more likely to experience increased groupthink?


A) interacting group
B) brainstorming
C) video conference
D) nominal group technique
E) electronic meeting

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As compared to collectivist cultures, conformity to social norms is higher in individualistic cultures.

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Since group results cannot be attributed to any single person, the relationship between an individual's input and the group's output is clouded and this increases the possibility of ________.


A) self-concordance
B) emotional contagion
C) negative offset
D) social loafing
E) emotional labor

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Which of the following is not a reason why people join groups?


A) to consume fewer hours in decision making
B) to fulfill social needs for affiliation
C) to feel stronger and have fewer self-doubts
D) to achieve something that cannot be individually achieved
E) to have increased feelings of worth

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A

Which is not a weakness of group decision making?


A) Group decision making is time consuming.
B) Group decisions tend to be less creative than individual decisions.
C) Group decisions suffer from ambiguous responsibility.
D) Group decisions can be dominated by one or a few members.
E) In a group decision, the responsibility of any single member is diluted.

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Describe the relationship between cohesiveness and productivity.

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The relationship of cohesiveness and pro...

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Individual decisions are more time consuming than group decisions.

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Which of the following steps can be taken by a manager to minimize groupthink?


A) Increase the group size.
B) Encourage group leaders to express their own opinions especially in the early stages of deliberation.
C) Prevent all team members from playing the role of "devil's advocate."
D) Ask the group members to first focus on the positives of an alternative rather than the negatives.
E) Ask the group leader to actively seek input from all members.

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Which of the following terms refers to the process by which an individual's desire for acceptance by the group and the pressure by the group on individual members to match its standards results in a change in individual attitudes and behaviors?


A) conformity
B) coercion
C) commitment
D) convergence
E) confluence

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Which of the following is a group decision-making technique?


A) mind mapping
B) brainstorming
C) lateral thinking
D) group polarization
E) morphological analysis

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Which of the following statements is true regarding the effect of size of the group on the performance of the group?


A) The size of the group does not affect the group's overall behavior.
B) Evidence indicates that larger groups are faster at completing tasks than smaller ones.
C) As compared to smaller groups, larger groups are better in problem solving.
D) If the goal of the group is fact-finding then smaller groups are more effective than larger groups.
E) Evidence indicates that individuals perform better in larger groups than in smaller ones.

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Group decisions are generally less accurate than the judgments of the most accurate individual in the group.

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True

Role expectations indicate our view of how we're supposed to act in a given situation.

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Explain the following terms: "groupthink" and "groupshift."

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Groupthink is related to norms. It descr...

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