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Exam 14: Conflict and Negotiation

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Question 31

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Which of the following statements is true regarding negotiation that takes place in a collectivist culture?

A) Collectivists are less likely to seek to preserve relationships and promote the good of the group as a whole than individualists.
B) Collectivists are more likely to confront differences of opinion directly and openly as compared to individualists.
C) Competing tactics are the most preferred methods of conflict management in China.
D) As compared to individualists, collectivists are less likely to see offers from their counterparts as unfair and to reject them.
E) The methods of conflict management preferred by United States managers are avoiding and compromising.

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Question 32

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The potential for conflict increases when too much communication takes place.

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Question 33

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Which of the following statements is a condition necessary for integrative bargaining to succeed in organizations?

The conflict-handling intention of accommodating is ________.

Carisa is negotiating for the labor union. Today, she is presenting the evidence and papers that demonstrate the average wages in the area, the cost of health care for the average worker, and a pie graph demonstrating how these costs affect the new salary request. Which phase of the negotiation process is Carisa currently in?

Playbill, Inc. is a company that hires culturally diverse people to perform Shakespearean plays for high school students. The company employs actors and actresses from all over the world. The actors and actresses have joined together to ask Playbill for higher salaries. The employees are struggling over deciding who will negotiate for them. -The interactionist view of conflict proposes that all conflicts are good.

Discuss the effects of gender on effectiveness of negotiations.

Jennifer has come to realize that conflict has both functional, as well as dysfunctional, outcomes. She has observed examples of both in her organization. -Last month, Jennifer's department experienced constructive conflict during a meeting. Which of the following is not an outcome of this functional conflict?

Jennifer has come to realize that conflict has both functional, as well as dysfunctional, outcomes. She has observed examples of both in her organization. -Jennifer's boss asks for her recommendations on strategies to promote functional conflicts within the company. Which of the following is Jennifer most likely to recommend?

Outline and discuss the conflict process.

________ is defined as a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.

The terms negotiation and ________ are used interchangeably.

Which of the following is the first stage of the conflict process?

Men and women negotiate differently.

What is the overall goal of conflict management?

Tenure and conflict have been found to be inversely related.

Distributive bargaining attempts to create a win-win solution for both the parties.

Define and describe the traditional view of conflict.

A party who seeks to appease an opponent may be willing to place the opponent's interests above his or her own, sacrificing to maintain the relationship. We refer to this intention as ________.

Managers with high levels of economic power from Hong Kong, which is a high power-distance country, tend to be more cooperative in negotiations over a shared resource than German and United States managers, who were lower in power distance.