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In Professor Jones's social problems course,the students interact freely with one another,think of themselves as "Dr. J's class," and feel they are significant because of their mutual interest in social reform. Which concept BEST describes Dr. Jones's class?


A) aggregate
B) category
C) social frame
D) group

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Samantha works for an organization that is hierarchical and has a division of labor,written rules,communications,and records. This organization's administration treats workers impersonally. Based on these characteristics,we can conclude that Samantha works for a(n) ________.


A) nonprofit organization
B) voluntary association
C) bureaucracy
D) oligarchy

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Milgram's experiment involving the "small world phenomenon" utilized two groups. He referred to these two groups as the ________ and the ________.


A) in-group; out-group
B) starters; targets
C) givers; takers
D) primary; secondary

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Sociologically,what term BEST applies to a group of people who share no common destination taking an elevator from the first floor of a large high rise?


A) a social frame
B) a category
C) an aggregate
D) a clique

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Patti and her colleagues often gather in the employee lunch room to talk about their families. This is an example of __________.


A) protesting change
B) group dissolution
C) bureaucratic displacement
D) resisting alienation

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According to Marx,alienation refers to a worker's loss of ownership of the product of his or her labor.

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Compare and contrast aggregate,category,and social group. Give examples of each.

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Aggregates are individuals who temporari...

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Most major companies sponsor "diversity training" lectures and workshops for their employees. What is the ultimate purpose of these efforts?


A) to stimulate an understanding of cultural differences
B) to professionally develop staff
C) to increase company profits and competitiveness
D) to emphasize the qualities that will lead to a worker's success

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Discuss the concept of social networks as it applies to those individuals linked to one another in your own life. How are social networks different from a clique?

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Social network refers to people who are ...

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What are the dysfunctions of bureaucracies?

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red tape ("a rule is a rule");...

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What did George Ritzer mean when he coined the phrase the "McDonaldization of society"?

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the standardization of everyda...

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What did Stanley Milgram's teacher-learner experiment demonstrate?


A) A substantial number of people will inflict pain on others if ordered to do so by a person in a position of authority.
B) Most people conform to social norms,even when told to deviate from them by persons in authority.
C) Group conformity is the most important social relationship people seek to achieve.
D) Individualism is among the most cherished personal qualities one can possess.

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The McDonaldization of society refers to ________.


A) the perfect world model
B) a comparative society
C) a university system
D) the standardization of everyday life

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Discuss the consequences of dividing our world into in-groups and out-groups.

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In-groups exert a high degree of social ...

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A phenomenon of group dynamics that results in a decrease in one's willingness to help others as the size of the group increases is referred to as ________.


A) diffusion of responsibility
B) small group phenomenon
C) the Hawthorne Effect
D) Klinefelter's syndrome

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In the bureaucratic structure of a medium-sized university,approximately where would one find the instructor for this course,provided that he or she is NOT the chair of the sociology department?


A) at or near the top of the chart
B) in the upper third of the chart
C) in the middle of the chart
D) at or near the bottom of the chart

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According to Rosabeth Moss Kanter,why do "hidden values" exist in an organization?


A) to assist women and minorities in gaining promotions
B) to help the organization be successful
C) as a means to promote teamwork
D) as self-fulfilling stereotypes to direct the organization

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________ are the social ties that radiate outward from the self and link people together like a spider's web.


A) Cyber socializations
B) Secondary societies
C) Social networks
D) Electronic communities

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Which group is MOST notable for its lack of achievement and effectiveness in decision making?


A) expressive
B) authoritarian
C) democratic
D) laissez-faire

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All of the following historical situations involved elements of groupthink,as mentioned in the text,EXCEPT for which one?


A) the Japanese bombing of Pearl Harbor
B) the Normandy Invasion (D-Day)
C) the Columbia space shuttle disaster of 2003
D) the North Vietnamese military during the Vietnam War

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