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The nurse explains that a pamphlet called the "Patient Care Partnership" was created by the:


A) Joint Commission for Accreditation of Hospitals
B) Medicare/Medicaid Act
C) Social Security Act
D) American Hospital Association

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On returning to the nurse's station,the licensed practical/vocational nurse (LPN/LVN) discovers that the daughter of a frail but competent resident is reading her mother's chart.The woman says,"I am entitled to see my mother's medical record." The nurse's best response would be:


A) "What is it that you believe you need to know? Give me the chart."
B) "You must understand that only your mother has the right to read the contents of her medical record. Please give me the chart."
C) "Although the chart itself is not available to you to read, I would be glad to try and answer any questions you have. May I have the chart, please?"
D) "Reading that chart is a very serious violation of your mother's privacy. I cannot allow you to see it. Please put the chart down."

Correct Answer

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As the nurse discusses the discharge plan with a recovering patient,the most effective communication technique is to:


A) Assess nonverbal clues.
B) Allow communication to focus on whatever topic the patient desires.
C) Insist on postrecovery activities as stated in the care plan.
D) Reduce eye contact to convey nondirective attitudes.

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A young woman comes to the Public Health Clinic for an antibiotic for a sexually transmitted infection (STI) .She is accompanied by her live-in boyfriend.The most therapeutic remark the nurse should make to the young man is:


A) "Her infection is very contagious. Would you like me to give you the name of a place where you can be screened for the infection and be given the means for a cure?"
B) "You probably have the same sexual infection too. You need to see about it before you give it back to her or somebody else."
C) "You may have the same infection. Have you been with any other women lately? The health department needs to make a list."
D) "This is the third time that your friend has been in here with the same infection! Why don't you get some shots yourself?"

Correct Answer

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Which would be the most appropriate greeting to Mrs.Brown,a newly admitted 80-year-old with hemiplegia who is fully alert?


A) "Good morning, Mrs. Brown. My name is Ann, and I am your nurse today."
B) "I am your nurse. Today is bath day. You will get yours right after breakfast."
C) "Hello there, sweetie. We need to get to work on getting your breakfast so we can get your shower."
D) "My name is Ann. You are my patient today."

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Sometimes patients communicate by crying,moaning,or laughing.The term for this is:


A) Verbal communication
B) Nonverbal communication
C) Acting out and seeking attention
D) Seeking holistic support

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B

The patient asks the nurse,who is picking up the breakfast trays,"What will happen during the radiology test this morning?" The nurse replies,"All the necessary explanations are on that sheet of paper on the table." This is an example of the violation of:


A) Confidentiality
B) Privacy
C) Explanation of care
D) Continuity of care

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C

The nurse assessing a patient's affect is trying to discern the patient's:


A) Problem
B) Mood
C) Orientation
D) Needs

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The nurse is preparing an anxious patient for major surgery and remarks,"Everyone feels some anxiety,but you will be asleep during the whole thing." This is an example of which communication style?


A) Empathy
B) Summarizing
C) False reassurance
D) Premature advice

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An LPN/LVN student is assigned to a patient who makes homosexual remarks and asks the student to meet after discharge.The student's best response would be:


A) "I am required to report inappropriate sexual behavior to my instructor."
B) "I am uncomfortable dealing with homosexuals. Let's just forget this conversation and get on with your care as quickly as possible."
C) "I am here as your nurse to meet your treatment needs. Such provocative conversation is not acceptable to me as part of your care."
D) "Your chosen lifestyle makes me uncomfortable. I will be back with your medication."

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The nurse is diligent in keeping the patient informed about treatments,medication,and laboratory tests because an informed patient will be: (Select all that apply.)


A) Less anxious
B) More participative in the care
C) Less likely to complain
D) More compliant with treatment goals
E) More satisfied with treatment outcomes

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When the dying patient says,"There is no God.There is no afterlife.When it's over,it's over." The most therapeutic response would be:


A) "You must feel very lonely."
B) "Of course there is a God, and He loves you very much."
C) "Why do you think there is no God?"
D) "You are absolutely right. I think that, too."

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The patient says,"I am sick of being sick." The most therapeutic response is:


A) "I can't believe you really feel that way."
B) "I don't think that attitude is very helpful."
C) "I think you sound pretty frustrated."
D) "I want you to feel more positive."

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A nurse is assigned to a patient who has been a very close family friend for many years.To maintain a therapeutic relationship under these circumstances,it would be appropriate for the nurse to tell the patient:


A) "Don't worry about a thing. I will see that extra care is given to you on the other shifts, because you are my friend."
B) "You may feel uncomfortable about my caring for you. Although everything that happens here is considered to be confidential, would you prefer another caregiver?"
C) "This is a very busy unit, but I will make sure that you get lots of attention, and I will come back after my shift to help you."
D) "I'm so sorry that you are hospitalized; but I will tell all my friends to take special care of you for me."

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According to the pamphlet "Patient Care Partnership," the nurse clarifies that patients will have: (Select all that apply.)


A) Provision of respectful care
B) Protection of privacy
C) Access to medical records
D) Reasonable fees for service
E) Information concerning current condition

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The patient with newly diagnosed cancer says,"I can't stand to think about chemo." The most therapeutic response would be:


A) "What about chemo concerns you?"
B) "Chemo is so much better than it used to be."
C) "Wow! I can sure understand that!"
D) "Have you had chemo before?"

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The LPN/LVN explains to a patient that in modern holistic nursing,the plan of care includes which of the following aspects?(Select all that apply.)


A) Psychologic
B) Financial
C) Physiologic
D) Spiritual
E) Sociologic

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The families of patients expect their hospitalized member to receive holistic care.Although it may be expressed in different terms,this concept means that the family expects care that is characterized by:


A) Providing safety with the side rails up.
B) Providing only foods and drinks that are to the patient's liking.
C) Bathing at a time and manner that is specified by the patient.
D) Including the family in the holistic approach.

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The nurse is careful to perform each procedure in the same step-by-step manner because such consistency in care will:


A) Ensure that no step is omitted.
B) Guarantee complete safety.
C) Build confidence in the nurse's competence.
D) Save time.

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The nurse is aware that a therapeutic relationship differs from a social relationship in that a therapeutic relationship: (Select all that apply.)


A) Has no limits.
B) Is always acceptable to the patient.
C) Is goal directed.
D) Is nonjudgmental.
E) Focuses only on the patient.

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C,D,E

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