A) Joint Commission for Accreditation of Hospitals
B) Medicare/Medicaid Act
C) Social Security Act
D) American Hospital Association
Correct Answer
verified
Multiple Choice
A) "What is it that you believe you need to know? Give me the chart."
B) "You must understand that only your mother has the right to read the contents of her medical record. Please give me the chart."
C) "Although the chart itself is not available to you to read, I would be glad to try and answer any questions you have. May I have the chart, please?"
D) "Reading that chart is a very serious violation of your mother's privacy. I cannot allow you to see it. Please put the chart down."
Correct Answer
verified
Multiple Choice
A) Assess nonverbal clues.
B) Allow communication to focus on whatever topic the patient desires.
C) Insist on postrecovery activities as stated in the care plan.
D) Reduce eye contact to convey nondirective attitudes.
Correct Answer
verified
Multiple Choice
A) "Her infection is very contagious. Would you like me to give you the name of a place where you can be screened for the infection and be given the means for a cure?"
B) "You probably have the same sexual infection too. You need to see about it before you give it back to her or somebody else."
C) "You may have the same infection. Have you been with any other women lately? The health department needs to make a list."
D) "This is the third time that your friend has been in here with the same infection! Why don't you get some shots yourself?"
Correct Answer
verified
Multiple Choice
A) "Good morning, Mrs. Brown. My name is Ann, and I am your nurse today."
B) "I am your nurse. Today is bath day. You will get yours right after breakfast."
C) "Hello there, sweetie. We need to get to work on getting your breakfast so we can get your shower."
D) "My name is Ann. You are my patient today."
Correct Answer
verified
Multiple Choice
A) Verbal communication
B) Nonverbal communication
C) Acting out and seeking attention
D) Seeking holistic support
Correct Answer
verified
Multiple Choice
A) Confidentiality
B) Privacy
C) Explanation of care
D) Continuity of care
Correct Answer
verified
Multiple Choice
A) Problem
B) Mood
C) Orientation
D) Needs
Correct Answer
verified
Multiple Choice
A) Empathy
B) Summarizing
C) False reassurance
D) Premature advice
Correct Answer
verified
Multiple Choice
A) "I am required to report inappropriate sexual behavior to my instructor."
B) "I am uncomfortable dealing with homosexuals. Let's just forget this conversation and get on with your care as quickly as possible."
C) "I am here as your nurse to meet your treatment needs. Such provocative conversation is not acceptable to me as part of your care."
D) "Your chosen lifestyle makes me uncomfortable. I will be back with your medication."
Correct Answer
verified
Multiple Choice
A) Less anxious
B) More participative in the care
C) Less likely to complain
D) More compliant with treatment goals
E) More satisfied with treatment outcomes
Correct Answer
verified
Multiple Choice
A) "You must feel very lonely."
B) "Of course there is a God, and He loves you very much."
C) "Why do you think there is no God?"
D) "You are absolutely right. I think that, too."
Correct Answer
verified
Multiple Choice
A) "I can't believe you really feel that way."
B) "I don't think that attitude is very helpful."
C) "I think you sound pretty frustrated."
D) "I want you to feel more positive."
Correct Answer
verified
Multiple Choice
A) "Don't worry about a thing. I will see that extra care is given to you on the other shifts, because you are my friend."
B) "You may feel uncomfortable about my caring for you. Although everything that happens here is considered to be confidential, would you prefer another caregiver?"
C) "This is a very busy unit, but I will make sure that you get lots of attention, and I will come back after my shift to help you."
D) "I'm so sorry that you are hospitalized; but I will tell all my friends to take special care of you for me."
Correct Answer
verified
Multiple Choice
A) Provision of respectful care
B) Protection of privacy
C) Access to medical records
D) Reasonable fees for service
E) Information concerning current condition
Correct Answer
verified
Multiple Choice
A) "What about chemo concerns you?"
B) "Chemo is so much better than it used to be."
C) "Wow! I can sure understand that!"
D) "Have you had chemo before?"
Correct Answer
verified
Multiple Choice
A) Psychologic
B) Financial
C) Physiologic
D) Spiritual
E) Sociologic
Correct Answer
verified
Multiple Choice
A) Providing safety with the side rails up.
B) Providing only foods and drinks that are to the patient's liking.
C) Bathing at a time and manner that is specified by the patient.
D) Including the family in the holistic approach.
Correct Answer
verified
Multiple Choice
A) Ensure that no step is omitted.
B) Guarantee complete safety.
C) Build confidence in the nurse's competence.
D) Save time.
Correct Answer
verified
Multiple Choice
A) Has no limits.
B) Is always acceptable to the patient.
C) Is goal directed.
D) Is nonjudgmental.
E) Focuses only on the patient.
Correct Answer
verified
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