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___________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.


A) Management development
B) Vestibule training
C) Pre-mentoring
D) Self-actualization training

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Career Builder.com has posted a variety of sales management positions.Some require the manager to have five to ten years of experience and preferably a Master's Degree in a field of science.These requirements are part of the job specification.

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Which of the following statements about team pay is the most accurate?


A) Most managers are very satisfied with the team-based pay programs that are currently in place.
B) Most managers have concluded that team pay methods are so complex and difficult to administer that they have gone back to pay plans based on rewarding workers for their individual achievements.
C) Although individuals who make an outstanding contribution should be recognized and rewarded,a pay system based strictly on individual performance can undermine the cohesiveness teams need to meet their goals.
D) Team pay plans should emphasize individual rewards since the team can succeed only if all individuals are highly motivated to work as hard as possible.

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The federal government has to minimized its role in human resource management.

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Ramona is a recent HR hire for a security firm that hires retired law enforcement officers to provide security for retail malls across the nation.Her supervisor was impressed with Ramona's knowledge of current laws with respect to hiring practices,but asked her to quickly get up to speed on compensation and training laws.This is a reasonable request if Ramona plans to stay in the HR field.

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The first step in establishing training and development programs is to:


A) establish appropriate simulation parameters.
B) assess the needs of the organization and the skills of the employees.
C) conduct preemployment tests.
D) start designing programs.

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Title VII of the Civil Rights Act of 1964:


A) gives all citizens over the age of 18 the right to vote regardless of race,religion,sex,or creed.
B) prohibits firms from using employment testing as a means of selecting employees and determining which employees should be promoted.
C) requires all firms with over 100 employees to have an affirmative action plan.
D) prohibits discrimination based on race,religion,sex,creed,or national origin in matters such as hiring,firing,training,and compensation.

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In a _____________ arrangement two part-time employees fill one full-time job.


A) job enlargement
B) multitasking
C) job sharing
D) split shift

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New technologies are assisting off-the-job training and creating more cost-effective methods for on-the-job training,when the job requires learning more intricate skills.

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Tri Cities Professional Printing wants to expand its services into new markets,but to remain competitive it needs to keep its costs low.If it is like most firms,one way Tri Cities can save a lot of money is by reducing the time and effort it devotes to the selection of employees.

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Which of the following statements about contingent workers is most accurate?


A) More than 75 percent of contingent workers are employed in office-clerical work.
B) The number of contingent workers in the U.S.has steadily declined over the past decade.
C) U.S.labor laws require firms to offer contingent employees the same wages and benefits as other employees performing similar work.
D) Companies will rely on contingent workers in an uncertain economy.

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The primary reason that companies do performance appraisals is to improve worker performance.

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Helen Caldwell is a human resource manager for a firm that is planning to switch to a more sophisticated production method.As a human resource manager,one of Helen's duties will be to forecast the demand for the type of labor needed to implement the new method.

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Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

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Dramatic changes in the U.S.labor force will make the work of human resource managers more interesting,and more difficult,in the future.Identify and describe three trends that will challenge future human resource managers.

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Students can choose from several trends ...

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Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

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The Americans with Disabilities Act protects qualified persons from discriminatory hiring practices,but does not require employers to provide suitable accommodations in the workplace,or opportunities for promotion.This is left to occupational safety laws.

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The Amabala Corporation is reorganizing to make more extensive use of teams.The company plans to continue paying its workers based on their individual performance.This approach is likely to maximize the success of the team by encouraging all team members to exert their best effort.

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External recruitment sources are usually cheaper to use than internal sources.

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Shadowing is another term used to refer to _____________.


A) job rotation
B) vestibule training
C) role playing
D) on-the-job training

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