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Two important planning aspects of corporate public policy include


A) external and internal scanning.
B) short-term goals and long-term objectives.
C) issues management and crisis management.
D) task forces at the board level and top management level.

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In a study by Miles, he found that companies that ranked best in corporate social performance


A) Employed an individual or adversarial external affairs strategy.
B) Employed public affairs consultants.
C) spent the least on their public affairs departments.
D) none of the above.

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Political legitimacy of the organization is addressed in the enterprise level strategy.

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Which one of the following follows the strategy formulation stage in the strategic management process?


A) goal formulation
B) strategy evaluation
C) strategy implementation
D) strategic control

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Which of the following is not one of the four major components of the strategy formulation?


A) identification and appraisal of the firm's strengths and weaknesses
B) identification and appraisal of opportunities and threats in the environment
C) identification and appraisal of personal values and aspirations of management
D) all of the above

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D

Another name for external affairs strategy is


A) corporate strategy.
B) public affairs strategy.
C) environmental scanning.
D) enterprise-level strategy.

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The question "What business are we in or should we be in?" refers to which key strategy levels?"


A) enterprise-level strategy
B) corporate-level strategy
C) business-level strategy
D) functional-level strategy

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C

In a study of external affairs strategy, Miles found that firms with high business exposure to the social environment require more simple external affairs units.

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It has been found that the complexity of the environment has required PA officers to focus more on management and less on PA specialty work such as lobbying.

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A study of international public affairs revealed that


A) the international realm is less important than it was initially thought.
B) most firms felt their international PA programs were "less than adequate."
C) issues management does not work in the international arena.
D) PA units headed up by non-U.S. citizens were more effective than those headed up by United States citizens.

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The public affairs function as we know it today


A) is outmoded.
B) is an outgrowth of the social activism of the 1960s.
C) is a product of post-World War II preoccupation with management professionalism.
D) was first introduced by Ralph Nader.

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Enterprise-level strategy has no relationship with societal-level strategy.

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For business ethics to have any meaning it must be linked to business strategy.

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All the following are major PA activities except


A) community relations.
B) media relations.
C) employee benefits.
D) corporate contributions.

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Which of the following is not one of the four primary reasons that public affairs blossomed in the 1960s?


A) growing magnitude and impact of government
B) changing nature of the political system
C) growing recognition by business that it was being outflanked by interests that were counter to its own on a number of policy matters
D) all of the above

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Companies such as IBM, Avon, and Dow Corning are so well managed that they have not seen a need for developing an international public affairs program.

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In a study of external affairs strategy, Robert Miles found that the companies that ranked best in corporate social performance employed an individual or adversarial external affairs strategy.

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The extent to which a firm attempts to identify social or public issues, analyze them and integrate them into its strategic management processes is another major indicator of enterprise-level strategic thinking.

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The following are all key stages of environmental analysis except


A) scanning
B) monitoring.
C) forecasting.
D) costing.

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There are two key strategy levels.

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False

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