A) Gatekeeping
B) Summarizing
C) General distortion
D) Withholding
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) when employees and supervisors do not share the same view of some organizational issues, basic job duties, or employees' participation in decision making.
B) when the information being presented in a meeting is not in line with the company's mission statement.
C) how companies communicate by different channels such as phone, internet, and mail.
D) when semantics play a part in organizational decision making.
Correct Answer
verified
Multiple Choice
A) limit the number of people a message travels through before it gets to you.
B) go to the source for clarification.
C) shoot the messenger.
D) keep communication channels open with subordinates and customers.
Correct Answer
verified
Multiple Choice
A) Interpersonal communication
B) Intimacy
C) Privacy management
D) Disclosure
Correct Answer
verified
Multiple Choice
A) know yourself.
B) evaluate the professional context.
C) step back and reflect.
D) All of these are KEYS to professional excellence in interpersonal communication.
Correct Answer
verified
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