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In the past, marketing researchers were not extensively involved in:


A) engaging in the technical aspects of the research.
B) designing their research studies.
C) making strategic recommendations based on research.
D) collecting data.

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Which of the following factors is most likely to invalidate test marketing study results?


A) When test marketing areas are representative of and proportionate to the market in general
B) When the test-market period is so long that it can determine whether the product will be repurchased by customers
C) When test stores provide complete support to the study
D) When test-market products are advertised beyond a profitable level for the market in general

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The stage of performance of research involves:


A) coding, labeling, and structuring data.
B) defining the nature and purpose of collecting the data.
C) analyzing and interpreting the collected data.
D) preparing for data collection and collecting them.

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Charles and Steve are business partners who want to start a publishing house. Both partners thoroughly research the market before proceeding with the planning. They believe that the research results guarantee that the new business will be successful. Which of the following will help Charles and Steve interpret their research results accurately?


A) Considering the results of the research as a final answer to all doubts about setting up the new business
B) Using the research results as a substitute for decision-making
C) Knowing that even the most carefully executed research can be filled with errors
D) Understanding that marketing research studies all the factors that contribute to the success of a business

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Which of the following statements is true of secondary data?


A) They are more expensive to gather than primary data.
B) They are data that have previously been collected for other purposes.
C) They are always available for strategy-specific research questions.
D) They are gathered from a limited number of sources.

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Jeremy, the manager at Orion department store, has noticed fluctuations in the sales of certain products after a change in the store layout. While certain products have shown an increase in sales, the sales of some other products have declined considerably. Jeremy wants to note the areas of the store that customers frequent and those that they avoid. He hopes to gain sufficient insight in order to create a better store layout and get sales back to normal. In this scenario, Jeremy is most likely to use the method of _____.


A) observational research
B) mathematical modeling
C) experimental research
D) projective technique

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Marketeers Inc. conducts research to determine the reaction of its employees to certain organizational changes that have recently been implemented. The company wants detailed and personalized responses from a small number of participants in the company. It is willing to spend a large amount of money to get meaningful results. In this scenario, which data collection method will most likely give Marketeers Inc. the data it requires?


A) Personal interviews
B) Focus groups
C) Mail surveys
D) Observation

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Which of the following steps of the marketing research process is crucial because it influences the type of research to be conducted and the research design?


A) Performance of the research
B) Plan of the research
C) Purpose of the research
D) Processing of the research data

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Which of the following is a benefit of using projective techniques as a method of data collection?


A) They are less threatening to respondents for sensitive topics.
B) They minimize the need for trained and experienced interviewers.
C) They substantially reduce the cost per interview in the research study.
D) They provide the broadest geographic dispersion for a marketing research study.

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Which of the following is a benefit of observation as a method of data collection?


A) It is accurate in measuring covert behavior.
B) It is useful in studying cross-cultural differences.
C) It can assess attitudes that cause certain behaviors.
D) It can provide clear evidence of causal relationships.

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M&N Inc., a cosmetics company, recently launched a marketing initiative for its line of organic cosmetics. Its marketing team undertook a campaign where it invited women to sample the cosmetics in malls and then asked them to fill questionnaires about the cosmetics. Which of the following methods of collecting data did the marketing team of M&N utilize in this scenario?


A) Observational research
B) Interviews
C) Mathematical modeling
D) Survey research

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Redstone Inc. manufactures and markets computer games. Its latest game, Warrior Xero, is designed specifically for teenagers. The company recently implemented a free trial where they invited teenagers to their office to play the game. After the free trial, the company's market research executives conducted discussion sessions with the teenagers to gain insights into the product and whether any changes needed to be made. The research conducted by Redstone Inc. best exemplifies _____.


A) observational research
B) focus groups
C) mathematical modeling
D) group experiments

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In marketing information systems, database management software:


A) is used for sorting and retrieving data from internal and external sources.
B) contains routines for manipulating data in ways that are useful for marketing decision making.
C) permits marketers to use models to produce information to address their decision-making needs.
D) provides tools for marketers to search for meaningful trends in large sets of data.

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Which of the following exemplifies an internal source of data that could be used by a marketing decision support system?


A) Company data on expenditure for advertising
B) Industry data on expenditure for sales promotions
C) Economic environmental change statistics
D) Global information on competitors

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The first step in the research process is:


A) to collect data and label data sets.
B) to determine the appropriate marketing strategy based on findings.
C) to prepare a research report.
D) to determine why the research is needed and what it is to accomplish.

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An advantage of using focus groups to conduct market research is that:


A) they are flexible to use in a marketing study.
B) they do not require expert moderators.
C) they have a broad geographic dispersion.
D) they prevent moderator bias.

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Which of the following best describes external information for marketing decision support systems?


A) Inventory data that can indicate how rapidly products are selling
B) Expenses incurred by a company in personal selling
C) Costs incurred by a company for advertising its products and services
D) Information on technological advances in the field

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A test marketing study result could be invalidated when:


A) pretest measurements of competitive brand sales are made.
B) the sample size is large.
C) the test-market period is too short to determine whether the product will be repurchased by customers.
D) the effects of factors such as the sales force, season, weather conditions, and shelf space are considered in the research.

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Which of the following statements is NOT true of the ethical responsibilities of marketing researchers toward their clients?


A) Marketing researchers are obliged to reveal information about a client to competitors and should carefully consider when a company should be identified as a client.
B) Marketing researchers are obliged to design efficient studies without undue expense or complexity and accurately report results.
C) Marketing researchers are obliged to price their work fairly without hidden charges.
D) Marketing researchers are obliged to promote the correct usage of research and to prevent the misuse of findings.

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A marketer of yo-yos wants to know how an increase in price will affect its sales. It uses a test store where it increases the price of the yo-yos by fifteen percent and then studies its impact on sales. Comparing its sales in the test store with those in other stores provides information about the likely impact of a price change in the overall market. Identify the type of market research method most likely used in this scenario.


A) Experimental research
B) Mathematical modeling
C) Observational research
D) Focus group

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