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Group-oriented negotiators are concerned about their own interests above all else.

A) True
B) False

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The media is usually culturally unbiased in its perception of world events.

A) True
B) False

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Most cultures are not as concerned with the legal view as they are with


A) a shared perception and inventory control.
B) a shared perception and a good agreement.
C) jurisdiction and the time it takes to negotiate.
D) information that must be reported and jurisdiction.

E) B) and D)
F) A) and B)

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U.S.negotiators tend to


A) make fewer adjustments to opponent's behavior and change their negotiation strategy less.
B) change their negotiation strategy less and are less ethnocentric than their opponents.
C) use a group oriented negotiation style and make fewer adjustments to opponent's behavior.
D) use less ethnocentric behavior than their opponents and use a group oriented negotiation style.

E) C) and D)
F) A) and D)

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The United States is one of the most individualistic cultures in the world.

A) True
B) False

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Which of the following is not true concerning face-to-face strategies?


A) Face-to-face strategies are concerned with negotiating in person rather than through the mail,fax,telephone,telegraph,or other intermediaries.
B) People in many cultures will only negotiate on a face-to-face basis.
C) The Japanese prefer the telephone to face-to-face strategies.
D) In India an oral face-to-face agreement is more important than a written contract.

E) B) and D)
F) C) and D)

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C

Which of the following statements concerning power and authority is correct?


A) It is correct to have influence yet no responsibility for the actions taken.
B) Personal constructs of the user determine the strength of the power exerted.
C) In order for power to be meaningful,it has to be accepted.
D) Power and authority mean basically the same thing.

E) B) and C)
F) None of the above

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Which of the following is not a typical face-to-face negotiator behavior according to Harris et al.?


A) argument dilution
B) counterproposals
C) blame assessment
D) irritators

E) A) and C)
F) B) and C)

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Negotiation protocol is different for different cultures.

A) True
B) False

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Individual-oriented cultures include China and Latin America.

A) True
B) False

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False

Cognitive dissonance refers to the psychological conflict resulting from inconsistencies between what a person does and what the person believes.

A) True
B) False

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Advertising has been able to cross cultural boundaries and make products appeal to a variety of cultures.

A) True
B) False

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Which statement is true regarding courtesy during negotiations?


A) Knowing your facts is more important than courtesy.
B) Allowing someone to save face is very valued in some cultures.
C) Courtesy will not clarify misinterpretations.
D) Courtesy is harder to achieve with a mediator.

E) B) and D)
F) B) and C)

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The players and situation do not necessarily have to be matched between the two sides.

A) True
B) False

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False

Women are welcomed on negotiation teams in all cultures.

A) True
B) False

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U.S.Americans make more adjustments to their opponents' behavior than do people of other cultures.

A) True
B) False

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Cultural stereotypes are dangerous except to suggest plausible behaviors.

A) True
B) False

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Women who wish to be successful internationally should adjust their behavior to conform to expectations of people in the host country. Multiple Choice.Circle the letter corresponding to the correct response.

A) True
B) False

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In the business world,women are considered equal to men in all cultures.

A) True
B) False

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Which of the following statements correctly describes tactics used in negotiation?


A) Telling jokes to relieve tension is considered appropriate.
B) Distracting tactics can be beneficial to the negotiation process.
C) All cultures consider negotiation to be retaliatory.
D) Using role reversal to put yourself in the other's position is recommended.

E) B) and C)
F) A) and D)

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