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All of the following are examples of "on demand" companies except:


A) Uber.
B) Airbnb.
C) Lyft.
D) Instacart.
E) Yummly.

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Compared to traditional goods, digital goods have:


A) lower costs of production.
B) higher marginal costs per unit.
C) equivalent copying costs.
D) similar inventory costs.
E) lower distribution costs.

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Which of the following is the fastest growing form of location-based service in 2015?


A) Geosocial services
B) Geoinformation services
C) On-demand economy firms
D) Geomapping
E) Geoadvertising

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Which of the following is not one of the four main types of e-commerce presence?


A) Social media
B) Offline media
C) Blog
D) Email
E) website

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"Knowledge increases exponentially" is a phrase with which we are all familiar. How does this concept apply to electronic business and the emergence of the digital firm? Support your contentions.

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Student answers will vary. A sample answ...

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Which of the following Internet business models involves creating an online digital environment that enables people with like interests to share information?


A) Community provider
B) Service provider
C) Market creator
D) Transaction broker
E) E-tailer

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The Internet shrinks information asymmetry.

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True

Netflix's public announcement of a reward for a technology solution to its movie recommendation system is an example of:


A) prediction markets.
B) behavioral targeting.
C) long-tail marketing.
D) crowdsourcing.
E) social sign-on.

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In the free/freemium revenue model, firms offer basic services for free and charge a fee for special features.

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Which of the following is a milestone for the Phase 1: Planning phase of developing an e-commerce presence?


A) Website plan
B) Web mission statement
C) Functional website
D) Social media plan
E) Mobile media plan

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Which of the following is the fastest growing format of online advertising?


A) Search engine ads
B) Video ads
C) Rich media ads
D) Classified ads
E) Email

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Podcasting allows subscribers to listen to live, streaming radio and other audio content.

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False

Web personalization is used primarily as a marketing tool.

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Reducing the business process layers in a distribution channel is called:


A) disintermediation.
B) BPR.
C) market segmentation.
D) network effects.
E) dynamic pricing.

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What is dynamic pricing and how is it used in e-commerce?

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In dynamic pricing, the price of a product varies depending on the demand characteristics of the customer or the supply situation of the seller. For instance, online retailers from Amazon to Walmart change prices on many products based on time of day, demand for the product, and users' prior visits to their sites. Using big data analytics, some online firms can adjust prices at the individual level based on behavioral targeting parameters such as whether the consumer is a price haggler (who will receive a lower price offer) versus a person who accepts offered prices and does not search for lower prices. Prices can also vary by zip code, based on economic characteristics of the purchaser's geographic location. Uber, along with other ride services, uses surge pricing to adjust prices of a ride based on demand.

Which feature of Internet technology has had the most effect in the Internet's rapid spread across the globe?


A) Ubiquity
B) Global reach
C) Universal standards
D) Social technology
E) Personalization

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Disintermediation has which of the following effects?


A) It reduces the ties between consumers and businesses.
B) It lowers costs to the consumer.
C) It increases costs of manufacturing.
D) It reduces the cost of advertising.
E) It has no impact.

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Describe the use of personalization and customization in e-commerce. What business value do these techniques have?

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In personalization, merchants can target...

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Craigslist is an example of:


A) C2C e-commerce.
B) B2B e-commerce.
C) B2C e-commerce.
D) M-commerce.
E) B2G e-commerce.

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Automobile manufacturing is an example of a vertical market.

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