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Exam 4: The Internal Assessment

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Question 21

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Distribution involves warehousing, marketing research, distribution channels, wholesaling and retailing.

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Question 22

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A pattern of behavior developed by an organization as it learns to cope with its problems of external adaptation and internal integration that has worked well enough to be considered valid and to be taught to new members as the correct way to perceive, think and feel is called

A) dysfunctional behavior.
B) groupthink.
C) behavior modification.
D) organizational culture.
E) internal audit effect

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Question 23

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A ritual is a standardized, detailed set of techniques and behaviors that manage anxieties but seldom produce intended, technical consequences of practical importance.

In most industries, only minor costs of producing a product or service are incurred within operations, so production/operations does not have great value as a competitive weapon in a company's overall strategy.

Organizing is the cornerstone of effective strategy formulation.

In China, to show that you enjoyed your meal, you should completely finish your food.

Which of the following is the first step in developing an IFE Matrix?

Life-directing attitudes that serve as behavioral guidelines are called

The controlling function of management is synonymous to strategy formulation.

Linkages between a firm's culture and strategies often determine success.

Capacity decisions concern the design of the physical production system.

Selling includes all of these marketing activities except:

_______ exemplifies the complexity of relationships among the functional areas of business.

Total assets turnover ratio is calculated by dividing sales by fixed assets.

_______ management deals with inputs, transformations and outputs that vary across industries and markets.

A new trend is to base advertising rates solely on sales rates with regard to advertising products or services on the Internet.

The initial step to implementing value chain analysis is

Dividend decisions concern issues such as the percentage of earnings paid to stockholders, the stability of dividends paid over time and the repurchase or issuance of stock.

The process whereby a firm determines the costs associated with organizational activities from purchasing raw materials to manufacturing products to marketing those products is called

The U.S. understanding of Far Eastern cultures is a strength its firms have in competing with Pacific Rim firms.