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Advertising, sales promotion, direct marketing, and public relations are examples of ______.


A) order processing
B) personal selling
C) nonpersonal selling
D) creative selling

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Profitability objectives are perhaps the most common objectives included in the strategic plans of most firms.

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McDonald's including a toy in each Happy Meal purchase is an example of a premium.

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Television ads by State Farm warning drivers against texting while driving are a type of institutional advertisement.

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Which of the following is NOT an element of a promotional strategy?


A) profit
B) personal selling
C) sales promotion
D) publicity

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What can a firm do if it is too difficult or too expensive to have salespeople meet all potential customers in person?


A) Set up a focus group.
B) Meet prospects in a central location.
C) Engage in missionary selling.
D) Use telemarketing.

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______ is a form of promotional strategy that focuses on advertising, sales promotion, direct marketing, and public relations.


A) Personal selling
B) Nonpersonal selling
C) Product distribution
D) Buyer communication

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In order to avoid price competition that results in price wars, a firm may adopt all of the following to stay in business, EXCEPT ______.


A) add value to product
B) customer education
C) quality improvement
D) stop production

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Most marketing situations require combinations of pushing and pulling strategies.

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Although a salesperson's work can vary significantly from one company to another, it usually involves a mix of creative selling, missionary selling, and ______.


A) personal selling
B) sales promotion
C) order processing
D) indirect selling

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Briefly discuss what is meant by the price-quality relationship.

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It is generally known from research that...

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Describe and provide examples of the two basic types of advertising.

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An example of product advertising would ...

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Which of the following statements regarding price and quality is supported by research?


A) The higher the price, the greater the sales volume.
B) Consumers' perception of product quality is related closely to the item's price.
C) Perception of quality has no relationship to price.
D) Quality and price always go hand-in-hand.

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Complete the following using the terms listed below. -A ______ pricing strategy sets a low price as a major marketing tactic.


A) breakeven analysis
B) promotional mix
C) volume objectives
D) institutional advertising
E) discount pricing
F) creative selling
G) point-of-purchase advertising
H) skimming pricing
I) pushing strategy
J) odd pricing
K) integrated marketing communications
L) cooperative advertising
M) penetration pricing

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Texaco and Shell are located directly across the street from one another. Texaco lowers its price for regular unleaded by 5 cents, and Shell quickly follows suit. What pricing objective is Shell using?


A) competitive pricing
B) skimming pricing
C) odd pricing
D) penetration pricing

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Business costs that change with the level of production are called ______ costs.


A) inflexible
B) fixed
C) variable
D) production

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An ad claiming that Brand A works better than Brand B is an example of reminder-oriented advertising.

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A pulling strategy relies less on advertising than does a pushing strategy.

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Mailing out samples is particularly useful in promoting ______.


A) concepts
B) services
C) new products
D) expensive products

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When a cereal company keeps the package size the same but fills it with more air than previously included, the manufacturer is trying to increase profits through volume objectives.

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