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____________ groups have a collective identity,share a sense of purpose,work together on meaningful tasks,and establish a structured pattern of communication.

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Which group would be the most effective from a performance standpoint?


A) A group with low task commitment and low group cohesion.
B) A group with high group cohesion and low task commitment.
C) A group with high task commitment and low group cohesion.
D) A group with high group cohesion and high task commitment.

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How does a group differ from a team?


A) A group is a cohesive coalition of people; a team is a collection of people.
B) In a group,individuals have personal agendas.In a team,personal agendas are totally suppressed.
C) Groups are smaller than teams.
D) A group is often a collection of people working independently on their own goals; a team is assembled to accomplish complex goals.

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An organizational behavior class has students working in teams.The teams have a final paper due.Maria's group has divided the paper up into sections making each group member responsible for one section.Maria is responsible for integrating all those sections.The group is organizing these tasks by using


A) sequential interdependence.
B) pooled interdependence.
C) reciprocal interdependence.
D) outcome interdependence.

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The social role of ________________ serves to keep the team on track with regard to needed changes in team process.

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According to Gersick's punctuated equilibrium model,groups repeatedly cycle through which two stages?


A) storming and norming.
B) forming and performing.
C) forming and norming.
D) storming and performing.

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Process loss is any aspect of group interaction that inhibits group functioning.

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Collectivist societies tend to


A) value individual achievement over interpersonal relationships.
B) have employees who adapt readily to working in different teams.
C) have employees who evaluate their group members higher than their counterparts in individualistic societies do.
D) value loyalty much less than individualistic societies do.

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What is the difference between a group and a team?

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A group is a collection of individuals w...

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Generally speaking,the more cohesive a group is,the less productive it is because the preservation of individual feelings supersedes any task oriented role.

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Michael's group is very cohesive and very committed to the task at hand.What is their likely performance level?


A) low performance
B) high performance if they do not value performance
C) average performance
D) high performance if they value performance

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Marina is encouraging her sorority sisters to function as a cohesive group.She lists all of the following as benefits EXCEPT


A) you will have greater self-confidence and self-esteem if you are a regular part of the group.
B) if you are experiencing stress,as you might during finals week,you can depend on your sisters to help get you through.
C) if you experience a personal tragedy or challenge,your sisters will help you cope.
D) If you are part of the sorority,you do not have to attend meetings and events often because you can depend on your sisters to cover for you.

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Analyses of companies that utilize teams indicate some impressive results.Team-based organizations tend to show which of the following results?


A) increased hiring
B) increased costs
C) increased revenue
D) increased marketing

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List the stages in Tuckman's model of group development including the phase added later in his work.Briefly describe the nature of each stage.

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The stages are forming,storming,norming ...

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Which of the following actions would be recommended in order to avoid getting stuck in the storming phase of Tuckman's group development?


A) Make sure to limit discussions and discussants.It is not productive to re-hash all the same points over and over.
B) Focus on developing out of the storming phase quickly.The quicker you can move to norming,the better.
C) Normalize conflict.Conflict is normal and can be cathartic.
D) Majority rules.Focus on the opinions of most people in the group.

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Describe the three general categories of work team roles and give an example of each.Describe the nature of each example role given.

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The three categories of team roles are: ...

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Pret a Manger's relatively low turnover rate is in part attributed to their team-based culture.

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Teams vary in the manner in which they are led.Choose one type of team leadership and briefly describe it. Traditional manager led teams have a manager who is outside the team.The manager assigns work to team members and has the power to hire and fire team members.Manager led teams have little potential for autonomy. Self-managed teams are those that manage themselves and do not report directly to a supervisor.Team members select their own leader and can even take turns in the leadership role.A self-managed team has the potential for low,medium or high autonomy. Self-directed teams are a special form of self managed teams where members determine who will lead them with no external oversight.Thus,the team makes all decisions internally about how work is done.There is the potential for high autonomy in this team.

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Which of the following statements characterize a group at the storming stage?


A) the group is competent,autonomous,and insightful.
B) the group's members are comfortable with each other and know where they fit in
C) the group members are argumentative.
D) group discussions are reflective and centered on learning from the past.

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Boundary spanning roles include coordinator and


A) consul.
B) cooperator.
C) contributor.
D) critic.

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